Victim Satisfaction & Public User Surveys

Cytundeb ar gyfer darparu Arolwg Boddhad Dioddefwr a Defnyddiwr Cyhoeddus Mae Heddlu Gogledd Cymru ynghyd â'r Comisiynydd Heddlu a Throsedd (CHTh) yn chwilio am gyflenwr addas i ddarparu Gwasanaeth Dwyieithog Lawn i ymgymryd â'r holl arolygion dioddefwyr a'r cyhoedd. Bydd yr heddlu'n gofyn i'r contractwr llwyddiannus allu cynnig tystiolaeth o'u profiad ac arfer gorau yn y maes hwn a'r gallu i wneud arolwg i ateb terfynau amser yr heddlu. Mae'r cytundeb yn debygol o ddechrau oddeutu Ebrill/Mai 2021 ac yn rhedeg am gyfnod o 2 flynedd gyda'r dewis o fewn y cytundeb i ymestyn +1+1+1 os yw'r ddau barti yn hapus gyda'r perfformiad a ddarparwyd. Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT Dylai unrhyw gwestiynau gael eu codi drwy adran Negeseuon y Tendr. Noder na fydd unrhyw ohebiaeth yn cael ei roi tu allan i'r system. Y dyddiad cau ar gyfer ymatebion yw 1 Mawrth 2021. Contract for the provision of Victim Satisfaction and Public User Surveys North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service to undertake all of their victim and public surveys. The Force will require the successful supplier to be able to provide evidence of both their experience and best practice in this area of business and the ability to undertake surveys to meet the forces deadlines. The contract is likely to commence around April/May 2021 and will run for a period of 2 years, with the option within the contract to extend +1+1+1 if both parties are happy with the performance provided. Further information and documentation is available on the EU Supply / Bluelight E-tendering System at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The closing date for responses i

Services

01/03/2021 14:00:00

79342311-6  Customer satisfaction survey
79311000-7  Survey services
79311210-2  Telephone survey services