UK

Contract notice

Information

Published

Expire date: 01/03/2021

External Reference: 2021-585324

FTS Reference: 2021-001933

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

PCC North Wales Police
n/a
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
UK
Contact person: Lesley Forkings
Telephone: +44 7818044661
E-mail: lesley.forkings@nthwales.pnn.police.uk
Internet address(es):
Main address: http://www.north-wales.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36359&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36359&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Victim Satisfaction & Public User Surveys
Reference number:  NWP.43029
II.1.2)

Main CPV code

79342311  -  Customer satisfaction survey
II.1.3)

Type of contract

Services
II.1.4)

Short description

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
II.1.5)

Estimated total value

Value excluding VAT: 388000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79311000  -  Survey services
79311210  -  Telephone survey services
II.2.4)

Description of the procurement

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 388000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Start: 30/04/2021  /  End: 28/04/2023
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Option to extend +1+1+1 years if the both parties are in agreement

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  01/03/2021
Local time:  14:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

Welsh, English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  29/10/2021
IV.2.7)

Conditions for opening of tenders

Date:  01/03/2021
Local time:  14:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

PCC North Wales Police
Glan Y Don
Colwyn Bay
LL29 8AW
UK
E-mail: lesley.forkings@nthwales.pnn.police.uk