UK

Contract award notice

Information

Published

External Reference: 2021-571583

FTS Reference: 2021-007348

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

PCC North Wales Police
n/a
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
UK
Contact person: Lesley Forkings
Telephone: +44 7818044661
E-mail: lesley.forkings@nthwales.pnn.police.uk
NUTS code:  UKL -  WALES
Internet address(es):
Main address: http://www.north-wales.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Victim Satisfaction & Public User Surveys
Reference number:  NWP.43029
II.1.2)

Main CPV code

79342311  -  Customer satisfaction survey
II.1.3)

Type of contract

Services
II.1.4)

Short description

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  388000.00  GBP
II.2)

Description

II.2.2)

Additional CPV code(s)

79311000  -  Survey services
79311210  -  Telephone survey services
II.2.3)

Place of performance

NUTS code:  UKL -  WALES
II.2.4)

Description of the procurement

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Method Statement Quality Questions  /  Weighting:  60
Price  -  Weighting:  40%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Option to extend +1+1+1 years if the both parties are in agreement

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2021/S 000-001933

Section V: Award of contract

Contract No: 1

Title: Victim Satisfaction & Public User Surveys

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

23/03/2021
V.2.2)

Information about tenders

Number of tenders received:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

MEL Research
Somerset House 37 Temple Street
Birmingham
UK
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  388000.00  GBP

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

PCC North Wales Police
Glan Y Don
Colwyn Bay
LL29 8AW
UK
E-mail: lesley.forkings@nthwales.pnn.police.uk