It is Hyde’s intention to create a framework for sourcing and commissioning the services of an out of hours call handling and social media monitoring service provider/s. The service provider will generally be required to provide tenants, leaseholders, and Customers a service point to which to report emergencies or faults affecting Hyde’s property or any environmental or antisocial behaviour issues, in order that appropriate action can be taken in response to such reports.
15/05/2023 12:00:00
79512000-6 Call centre
50000000-5 Repair and maintenance services
Hyde Housing Association Ltd
30 Park Street
SE1 9EQ
London
United Kingdom
View profile
| Notice | Date of dispatch |
|---|---|
| Live Opportunity (Contracts Finder) | 14/04/2023 18:07 |
| Contract notice (FTS) | |
| Awarded Contract (Contracts Finder) | 14/12/2023 15:08 |
| Contract award notice (FTS) |
The Out of Hours call handling and social media monitoring services will provide call handling services for Framework Members, responding to and managing calls on either an out of hours or 24/7 basis. This may include call handling across the housing, local authority, education and wider public sectors.