AFRS10-2015-10 - Provision of IT Helpdesk and Support Services

Avon Fire Authority is responsible for the provision of the Fire and Rescue Service in the areas of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire and currently outsources its IT helpdesk and technical support for all staff at all AFRS locations and IT equipment on operational vehicles. The Authority is seeking to award a contract for the provision of an outsourced IT Helpdesk and Support Service for a period of 3 years (with an optional extension period of 1 year).

Services

16/12/2015 12:00:00

72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72000000-5  IT services: consulting, software development, Internet and supp
72200000-7  Software programming and consultancy services
72211000-7  Programming services of systems and user software
72212000-4  Programming services of application software
72251000-9  Disaster recovery services
72253200-5  Systems support services
72254000-0  Software testing
72254100-1  Systems testing services
72260000-5  Software-related services
72500000-0  Computer-related services