UK

Contract notice

Information

Published

Date of dispatch of this notice: 30/10/2015

Expire date: 16/12/2015

External Reference: 2015-049047

TED Reference: 2015/S 213-389121

Contract notice

Contract notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Avon Fire & Rescue Service
VAT No: 664419911
Headquarters, Temple Back
BS1 6EU  Bristol
UK
For the attention of: Loretta Saunders
Telephone: +44 1179262061
E-mail: loretta.saunders@avonfire.gov.uk
Internet address(es):
General address of the contracting authority: http://www.avonfire.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Supplier/CompanyInformation/Index/30508
Electronic access to information: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13920&B=BLUELIGHT
Electronic submission of tenders and requests to participate: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13920&B=BLUELIGHT
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)

Type of the contracting authority

Regional or local authority
I.3)

Main activity

  • Public order and safety
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority:

Provision of IT Helpdesk and Support Services

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No7:  Computer and related services
    Main site or location of works, place of delivery or of performance:

    Bristol

    NUTS code
    UNITED KINGDOM
    II.1.3)

    Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

    The notice involves a public contract
    II.1.5)

    Short description of the contract or purchase(s)

    Avon Fire Authority is responsible for the provision of the Fire and Rescue Service in the areas of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire and currently outsources its IT helpdesk and technical support for all staff at all AFRS locations and IT equipment on operational vehicles. The Authority is seeking to award a contract for the provision of an outsourced IT Helpdesk and Support Service for a period of 3 years (with an optional extension period of 1 year).

    II.1.6)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72253000   Helpdesk and support services
    Supplementary vocabulary
    72000000   IT services: consulting, software development, Internet and support
    72200000   Software programming and consultancy services
    72211000   Programming services of systems and user software
    72212000   Programming services of application software
    72251000   Disaster recovery services
    72253100   Helpdesk services
    72253200   Systems support services
    72254000   Software testing
    72254100   Systems testing services
    72260000   Software-related services
    72500000   Computer-related services
    II.1.7)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  yes
    II.1.8)

    Lots

    This contract is divided into lots:  no
    II.1.9)

    Information about variants

    Variants will be accepted:  no
    II.2)

    Quantity or scope of the contract

    II.2.1)

    Total quantity or scope:

    Three year contract plus optional extension of 1 year

    Estimated cost excluding VAT: 1300000.00  GBP
    II.2.2)

    Information about options

    Options: no
    II.2.3)

    Information about renewals

    This contract is subject to renewal: no
    II.3)

    Duration of the contract or time limit for completion

    Duration in months: 048 (from the award of the contract)

    Section III: Legal, economic, financial and technical information

    III.1)

    Conditions relating to the contract

    III.1.4)

    Other particular conditions

    The performance of the contract is subject to particular conditions: yes
    Description of particular conditions: 

    The Authority‘s:

    Terms and Conditions

    Special Terms and Conditions

    Standing Orders

    Contract Documentation

    III.2)

    Conditions for participation

    III.2.1)

    Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

    Information and formalities necessary for evaluating if the requirements are met:

    The successful contractor will be required to demonstrate relevant experience in all the specified areas, proven the ability to deliver IT provision to a high professional standard and will have demonstrated at least 2 years‘ experience of providing a similar service with an organisation/s of more than 1000 people, within a dynamic, changing environment and one that uses an IT provision 24/7/365.

    III.2.2)

    Economic and financial ability

    Information and formalities necessary for evaluating if the requirements are met:

    Suppliers must be financially fluid, currently trading and pass a credit check. They must not be recorded at Companies House as having any negative action/event (dissolved, removed, in liquidation, etc.) that calls into question their financial/corporate standing. Such action/event will be deemed to be a failure to meet minimum standards of economic and financial standing. Additionally, suppliers must provide the last full year of accounts (audited and accompanied by auditors‘ confirmation where they are above the statutory threshold for providing audited accounts, or certified by their bank if they are below the statutory audit threshold). If the Contracting Authority have concerns regarding financial viability, further information may be required to evidence financial viability and refusal of non-availability to provide such evidence will be deemed to be a failure to meet Economic and Financial Ability standards.

    Minimum level(s) of standards possibly required:
    III.3)

    Conditions specific to services contracts

    III.3.1)

    Information about a particular profession

    Execution of the service is reserved to a particular profession: no
    III.3.2)

    Staff responsible for the execution of the service

    Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of , the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
    IV.2.2)

    Information about electronic auction

    An electronic auction will be used: no
    IV.3)

    Administrative information

    IV.3.1)

    File reference number attributed by the contracting authority

    Reference AFRS10-2015-10

    The Contracting Authority will not accept any responsibility whatsoever for any costs incurred by applicants in preparing responses and the Contracting Authority reserves the right, subject to relevant legislation, not to award any or part of the contract and reserves the right to terminate the procurement process at any time.

    The full specification is contained within the Invitation to Tender Documents which is available to download on https://uk.eu-supply.com

    IV.3.2)

    Previous publication(s) concerning the same contract

    no
    IV.3.3)

    Conditions for obtaining specifications and additional documents or descriptive document

    Time limit for receipt of requests for documents or for accessing documents: 16.12.2015 - 12:00
    Payable documents: no
    IV.3.4)

    Time limit for receipt of tenders or requests to participate

    16.12.2015 - 12:00
    IV.3.6)

    Language(s) in which tenders or requests to participate may be drawn up

    [Language_EN]
    IV.3.7)

    Minimum time frame during which the tenderer must maintain the tender

    Duration in months: 036 (from the date stated for receipt of tender)
    IV.3.8)

    Conditions for opening tenders

    Date: 16.12.2015 - 12:00
    Persons authorised to be present at the opening of tenders: no

    Section VI: Complementary information

    VI.1)

    Information about recurrence

    This is a recurrent procurement: no
    VI.2)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no
    VI.3)

    Additional information:

    Responses are to be submitted through the https://uk.eu-supply.com and will not be accepted if submitted by other means. It is the Tenderer‘s responsibility to upload all relevant response documents by the closing date and time.