[ExpireDate]: 16-08-2024
[ExternalReference]: 2024-581037
[FtsReference]: 2024-022129
[FtsS09F02ContractNotice]
[Information]
[FtsS09F02ContractNotice]
[NoticeContract]
[Section1]: [Ca]
I.1)
[NameAddressContact]
Rotherham Metropolitan Borough Council
GB173552264
Riverside House, Main Street
Rotherham
S60 1AE
UK
[Contactpoint]:
Matthew Everatt
[AddressPhone]:
+44 1709334119
[AddressEmail]:
matthew.everatt@rotherham.gov.uk
[Nutscode]:
UKE31 -
Barnsley, Doncaster and Rotherham
[UrlGeneral]:
https://www.rotherham.gov.uk/
[UrlBuyerprofile]:
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104118
I.3)
[InfoTendering]
[AddressObtainDocs]:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82992&B=UK[AddressFurtherinfo]
[AsContactsAbove]:
[AddressSendTendersRequest]
[AddressSendTenders]:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82992&B=UK
[AddressSendTendersRequest]
[AddressToAbove]
I.4)
[CaType]
[MaintypeLocalauth]
I.5)
[Mainactivity]
[MainactivGeneral]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Information Technology Service Management (ITSM) Solution
[Fileref]:
23-210
II.1.2)
[CpvMain]
48000000
-
II.1.3)
[TypeContract]
[Supplies]
II.1.4)
[DescrShort]
Rotherham Metropolitan Borough Council (RMBC / the Council) is seeking to undertake a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.
The system must be live by 08/06/2025. Implementation and mobilisation of the system must take place between November 2024 and March 2025.
The system must be live by 08/06/2025. Implementation and mobilisation of the system must take place between November 2024 and March 2025.
II.1.5)
[ValueMagnitudeEstimatedTotal]
[ValueExclVat]: 1012430.00
GBP
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.2)
[Description]
II.2.2)
[CpvAdditional]
72000000
-
72250000
-
72253200
-
72261000
-
72267000
-
72300000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
UKE31 -
Barnsley, Doncaster and Rotherham
[MainsiteplaceWorksDelivery]:
Rotherham
II.2.4)
[DescrProcurement]
The scope of this procurement will include as a minimum but is not limited to:
Provision of an Information Technology Service Management (ITSM) Solution
Provision of an Information Technology Asset Management (ITAM) Solution
Hosting of the solution in the Suppliers Data Centre.
Associated software licenses.
Associated software services.
Annual support and maintenance.
Professional services in the form of service pack days.
Option to add in and purchase additional functionality during the lifetime of the contract. This will futureproof the solution as the contract matures.
Transfer of data (including existing tickets, catalogue items, supporting data, knowledge management, templates) from Assyst to the new ITSM and ITAM solution.
Procurement of a bulk data importing tool (if not included as part of the ITAM/ITSM).
The procurement exercise will exclude:
Provision of an ESM (Enterprise Service Management) Solution to manage tickets for HR, cleaning or other local services.
It is anticipated that the contract will commence on 21/11/2024 and will run for a period of 5-years making the expiry date 20/11/2029. The contract will have an option to extend by a further 5-years at the sole discretion of the Council making the latest possible expiry date 20/11/2034.
Provision of an Information Technology Service Management (ITSM) Solution
Provision of an Information Technology Asset Management (ITAM) Solution
Hosting of the solution in the Suppliers Data Centre.
Associated software licenses.
Associated software services.
Annual support and maintenance.
Professional services in the form of service pack days.
Option to add in and purchase additional functionality during the lifetime of the contract. This will futureproof the solution as the contract matures.
Transfer of data (including existing tickets, catalogue items, supporting data, knowledge management, templates) from Assyst to the new ITSM and ITAM solution.
Procurement of a bulk data importing tool (if not included as part of the ITAM/ITSM).
The procurement exercise will exclude:
Provision of an ESM (Enterprise Service Management) Solution to manage tickets for HR, cleaning or other local services.
It is anticipated that the contract will commence on 21/11/2024 and will run for a period of 5-years making the expiry date 20/11/2029. The contract will have an option to extend by a further 5-years at the sole discretion of the Council making the latest possible expiry date 20/11/2034.
II.2.5)
[AwardCriteria]
[AwardCriteriaDescriptive]
II.2.6)
[ValueMagnitudeEstimated]
[ValueExclVat]: 1012430.00
GBP
II.2.7)
[DurationContractFrameworkDps]
[DurationMonths]:
120
[RenewalsSubject]:
[Yes]
[RenewalsDescr]:
It is anticipated that the contract will commence on 21/11/2024 and will run for a period of 5-years making the expiry date 20/11/2029. The contract will have an option to extend by a further 5-years at the sole discretion of the Council making the latest possible expiry date 20/11/2034.
II.2.10)
[VariantsInfo]
[VariantsAccepted]:
[No]
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section3]: [InfoLegal]
III.1)
[ConditionsParticip]
III.1.2)
[EconomicFinancialStanding]
[CriteriaSelectionDocs]
III.1.3)
[TechnicalCapacity]
[CriteriaSelectionDocs]
III.2)
[ConditionsContract]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.2)
[LimitReceiptTendersReqPart]
[Date]:
16/08/2024
[Time]:
12:00
IV.2.4)
[LanguagesAllowed]
[Language_EN]
IV.2.7)
[OpeningConditions]
[Date]:
16/08/2024
[Time]:
12:00
[Section6]: [InfoComplement]
VI.1)
[RecurrenceInfo]
[RecurrentProcurement]:
[No]
VI.2)
[InfoEworkflow]
[EorderingUsed]
[EinvoicingUsed]
[EpaymentUsed]
VI.3)
[InfoAdditional]
The Council are open to locally hosted, hybrid and cloud hosted solutions.
Further details can be found by downloading the tender pack for free at https://uk.eu-supply.com
Further details can be found by downloading the tender pack for free at https://uk.eu-supply.com
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court
The Royal Courts of Justice, The Strand,
London
WC2A 2LL
UK
VI.4.2)
[MediationBody]
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
VI.4.3)
[AppealsLodging]
[AppealsDeadline]:
Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Contracting Authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Contracting Authority to amend any document and may award damages. If the Contract has been entered into, the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Contracting Authority to pay a fine, and/or order that the duration of the Contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.4)
[AppealsInfo]
High Court
The Royal Courts of Justice, The Strand,
London
WC2A 2LL
UK