[CF02LiveOpportunity]

Preliminary Data

Type of contract: Services
Procedure: Open

Contact information

Official name: West Yorkshire Combined Authority
Url: https://www.westyorks-ca.gov.uk
Address line 1: Wellington House, 40-50 Wellington Street
Town: Leeds
Postal Code: LS1 2DE
Country: England
Contact person: Interim Commercial Manager
E-mail: gary.johnson@westyorks-ca.gov.uk
Phone: +44 113000000

Contract information

Title attributed to the contract: MCA Digital Customer Relationship Management
Description:

MCA Digital Customer Relationship Management
This concerns the design, procurement, implementation, support, and development of a new CRM system that can meet the needs of the organisation both now and in the future, the Combined Authority has adopted a ‘Microsoft first’ approach to fit in with the Combined Authority’s ICT architecture and to align with MCA Digital workstreams. The Combined Authority is procuring a new CRM system that will sit within Microsoft Architecture; it must be a cloud solution that can be accommodated within the Combined Authority’s Microsoft tenancy and that conforms to the CA’s established technical standards, and in addition specifically, the application should be scalable, accessible from mobile devices, accessible to a diverse range of users, simple, easy to use and secure. 

Common procurement vocabulary (CPV)
72212780   System, storage and content management software development serv
72212445   Customer Relation Management software development services
72212781   System management software development services

Dates
Expire date: 19/10/2023 12:00
Contract start date: 01/12/2023
Contract end date: 31/10/2027

Values
Lowest value: 290000
Highest value: 340000

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:
Postal Code: LS1 2DE

Additional Details

Attachment 0

Urlhttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=41747&B=UK

Description

Additional data

Attachment 1

Urlhttps://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257

Description

User / Company

AnnexD