[NoticeContractAward]

[NoticeContractAwardSub]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Citizen Housing Group Limited

RS008181

4040 Lakeside

Birmingham

B37 7YN

[Contactpoint]: Joey Barron

[AddressPhone]: +44 1707339800

[AddressEmail]: joey@echelonconsultancy.co.uk

[Nutscode]: UKG - WEST MIDLANDS (ENGLAND)

[Internets]:

[UrlGeneral]: https://www.citizenhousing.org.uk/

[UrlBuyerprofile]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/45191

I.4)

[CaType]

[MaintypePublicbody]

I.5)

[Mainactivity]

[MainactivHousing]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Citizen Home Health Safety Check Contract

[Fileref]: 1237

II.1.2)

[CpvMain]

71314100 -

II.1.3)

[TypeContract]

[Services]

II.1.4)

[DescrShort]

Citizen has awarded a contract for the provision of Home Health Safety Checks, including gas servicing and electrical compliance works. The contract is split into two lots:
Lot 1: Birmingham, Hereford and Worcester
Lot 2: Coventry
Following a two-stage restricted procedure, Sure Maintenance Ltd has been appointed as the successful supplier for both lots. The contract will run for a period of up to 10 years and is designed to promote best practice in service delivery, innovation, and collaborative working.
The procurement process was conducted in accordance with the Public Contracts Regulations 2015.

II.1.6)

[LotsInfo]

[DivisionLots]: [Yes]

II.1.7)

[ValueTotal]

[ValueExclVat]: 11580459.00 GBP

II.2)

[Description]

II.2.1)

[TitleContract]

Birmingham, Hereford and Worcester

[LotNumber]: 1

II.2.2)

[CpvAdditional]

31200000 -

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II.2.3)

[PlacePerformance]

[Nutscode]: UKG - WEST MIDLANDS (ENGLAND)

II.2.4)

[DescrProcurement]

The contract covers the provision of Home Health Safety Checks across Citizen’s housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to:
Annual gas servicing and maintenance
Responsive gas repairs and emergency breakdown cover
Electrical testing (EICRs) and remedial works
Electrical upgrades and installations
Data gathering to support asset management
Delivery of additional home compliance checks during scheduled visits
The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance.
The works are split across two geographic lots:
Lot 1: Birmingham, Hereford and Worcester
Lot 2: Coventry
The contract is designed to reduce the number of visits to residents’ homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience.
The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.

II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]

[AwardCriterionQuality] - [AwardCriterionName]: Price Per Quality Point / [Weighting]: 50

[AwardLowestCost] - [AwardCriterionName]: Price Per Quality Point / [Weighting]: 50

II.2.11)

[OptionsInfo]

[Options]: [No]

II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

II.2)

[Description]

II.2.1)

[TitleContract]

Coventry

[LotNumber]: 2

II.2.2)

[CpvAdditional]

31200000 -

31210000 -

31211000 -

31212000 -

31213000 -

31214000 -

31214500 -

31216000 -

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31681000 -

31681400 -

31682000 -

39710000 -

39715000 -

39720000 -

42160000 -

44100000 -

44111500 -

44111530 -

44130000 -

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50531100 -

50531200 -

50532000 -

50532400 -

50710000 -

50711000 -

50712000 -

50720000 -

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51110000 -

51112000 -

65100000 -

65200000 -

65300000 -

65310000 -

65320000 -

71317200 -

71630000 -

71631000 -

71632000 -

45312100 -

31625200 -

31625100 -

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09300000 -

45331000 -

45315000 -

09330000 -

50700000 -

II.2.3)

[PlacePerformance]

[Nutscode]: UKG - WEST MIDLANDS (ENGLAND)

II.2.4)

[DescrProcurement]

II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]

[AwardCriterionQuality] - [AwardCriterionName]: Price Per Quality Point / [Weighting]: 50

[AwardLowestCost] - [AwardCriterionName]: Price Per Quality Point / [Weighting]: 50

II.2.11)

[OptionsInfo]

[Options]: [No]

II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeRestricted]

IV.1.8)

[GpaInfo]

[GpaCovered] : [No]

IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2024/S 000-025221

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[LotNumber]: 1

[TitleContract]: Citizen Home Health Safety Check Contract - August 2024

[AwardConfirm]: [Yes]

V.2)

[AwardOfContract]

V.2.1)

[DateAward]

10/12/2024

V.2.2)

[AwardOffersInfo]

[OffersReceived]: 8

[AwardedGroup] : [No]

V.2.3)

[AwardedToName]

Sureserve Compliance Holdings Limited

9790918

Norfolk House, 13 Southampton Place, London, England, WC1A 2AJ

Southampton

[Nutscode]: UKI - LONDON

[AwardedSme] : [No]

V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]: 11580459.00 GBP

[Section6]: [InfoComplement]

VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

High Court of England & Wales

The Strand

London

WC2A 2LL

VI.4.3)

[AppealsLodging]

[AppealsDeadline]:

Citizen will observe a 10-day stand still period following the award of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended).

VI.4.4)

[AppealsInfo]

Cabinet Office

70 Whitehall

London

SW1A 2AS

[FtsS09F03ContractAwardNotice]

[Information]

[FtsS09F03ContractAwardNotice]

[NoticeContractAward]