Competitor & Market Intelligence – Monitoring digital developments within the retail financial services sector
Numéro de référence:
1570
II.1.2)
Code CPV principal
Services
II.1.4)
Description succincte
NS&I wishes to enter into an agreement with a supplier who can provide monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
II.1.5)
Valeur totale estimée
Valeur hors TVA: 70000.00
GBP
II.1.6)
Information sur les lots
Ce marché est divisé en lots:
non
II.2.2)
Code(s) CPV additionnel(s)
Lieu principal d'exécution:
LONDON
II.2.4)
Description des prestations
NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
For the purposes of this tender, NS&I requires the following services:
- Preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I.
- Presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I.
- Through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight.
- NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights.
- Delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I.
- NS&I require the supplier to have a secured online platform containing a library of all reports and insights.
- NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors’ within the UK and globally.
- Proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise.
Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The indicative budget for this requirement is £210,000 (excluding VAT) over three years.
To download the tender documentation and register your interest please click on the above button.
Please note the deadline for submission of tenderers' responses is MIDDAY, 19 August 2019.
II.2.5)
Critères d’attribution
Le prix n'est pas le seul critère d'attribution et tous les critères sont énoncés uniquement dans les documents du marché
Valeur hors TVA: 70000.00
GBP
II.2.7)
Durée du marché, de l'accord-cadre ou du système d'acquisition dynamique
Durée en mois:
12
Ce marché peut faire l'objet d'une reconduction:
oui
Description des modalités ou du calendrier des reconductions:
Any contract will be for an initial period of 12 months, to be renewable on an annual basis for up to two further years. Maximum duration of contract is three years.
The indicative budget for this requirement is £210,000 (excluding VAT) over three years.
Des variantes seront prises en considération:
non
II.2.11)
Information sur les options
Options:
non
II.2.13)
Information sur les fonds de l'Union européenne
Le contrat s'inscrit dans un projet/programme financé par des fonds de l'Union européenne:
non