[ExternalReference]: 2025-559315
[FtsReference]: 2025-007849
[FtsS09F03ContractAwardNotice]
[Information]
[FtsS09F03ContractAwardNotice]
[NoticeContractAward]
[NoticeContractAwardSub]
[Section1]: [Ca]
I.1)
[NameAddressContact]
The North Yorkshire Council
8867655
County Hall, Racecourse Lane,
Northallerton
DL7 8AD
UK
[Contactpoint]:
Procurement
[AddressPhone]:
+44 1609533450
[AddressEmail]:
procurement@northyorks.gov.uk
[Nutscode]:
UKE2 -
North Yorkshire
[UrlGeneral]:
https://www.northyorks.gov.uk
[UrlBuyerprofile]:
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
I.4)
[CaType]
[MaintypeLocalauth]
I.5)
[Mainactivity]
[MainactivGeneral]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
The Provision of a Welfare Benefits, Information and Guidance Service
[Fileref]:
89161
II.1.2)
[CpvMain]
75310000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to front line North Yorkshire Council advisers.
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.1.7)
[ValueTotal]
[ValueExclVat]:
428000.00
GBP
II.2)
[Description]
II.2.2)
[CpvAdditional]
64216210
-
75311000
-
75312000
-
75313000
-
75313100
-
75314000
-
85311100
-
85311200
-
85311300
-
85312400
-
II.2.3)
[PlacePerformance]
[Nutscode]:
UKE2 -
North Yorkshire
[MainsiteplaceWorksDelivery]:
North Yorkshire
II.2.4)
[DescrProcurement]
This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to North Yorkshire Council front line advisers.
II.2.5)
[AwardCriteria]
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Experience and Track Record
/
[Weighting]:
15%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Delivery
/
[Weighting]:
10%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Delivery
/
[Weighting]:
10%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Delivery
/
[Weighting]:
10%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Service Implementation
/
[Weighting]:
10%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Staffing
/
[Weighting]:
5%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Equalities and Diversity
/
[Weighting]:
5%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Marketing and Engagement
/
[Weighting]:
5%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Marketing and Engagement
/
[Weighting]:
5%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Social Value
/
[Weighting]:
5%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Sustainability and Business Continuity
/
[Weighting]:
10%
[Price]
-
[Weighting]:
10%
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [No]
IV.2)
[InfoAdmin]
IV.2.1)
[PubPrevious]
[NumberOj]: 2024/S 000-028241
[Section5]: [AwardOfContract]
[ContractNumber]: 1
[TitleContract]: The Provision of a Welfare Benefits, Information and Guidance Service
V.2)
[AwardOfContract]
V.2.1)
[DateAward]
12/02/2025
V.2.2)
[AwardOffersInfo]
[OffersReceived]:
1
[NumberTendersSme]:
1
[OffersReceivedElectronic]:
1
[AwardedGroup]
:
[No]V.2.3)
[AwardedToName]
Welfare Benefits Unit
1164225
17 Priory Street
York
YO1 6ET
UK
[AddressPhone]:
+44 1904646058
[AddressEmail]:
jules.dymond@welfare-benefits-unit.org.uk
[Nutscode]:
UKE2 -
North Yorkshire
[AwardedSme] : [Yes]
V.2.4)
[ValueContractInfo] ([ExclVat])
[ValueEstimTotalContract]:
428000.00
GBP
[ValueTotalFinal]:
428000.00
GBP
[Section6]: [InfoComplement]
VI.3)
[InfoAdditional]
‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER.
To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 89161 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below.
Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.
If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’
To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 89161 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below.
Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.
If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court of England and Wales
The Strand
London
UK
VI.4.2)
[MediationBody]
N/A
N/A
UK
VI.4.3)
[AppealsLodging]
[AppealsDeadline]:
Precise information on deadline(s) for review procedures:
North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’
North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’
VI.4.4)
[AppealsInfo]
The Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
[AddressPhone]:
+44 2079476000