NUTS-Code:
UKF2 -
Leicestershire, Rutland and Northamptonshire
Hauptort der Ausführung:
Leicestershire
Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.
Applicants must have current UK emergency service network support and maintenance experience.
The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).
The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines;
A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS
Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.
The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers;
Initial network fault finding for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers; Network help desk and support service; •
Network performance and health check service including the virtual infrastructures; •
Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.
Die nachstehenden Kriterien
Qualitätskriterium
-
Name:
Quality
/
Gewichtung:
80
Preis
-
Gewichtung:
20
Der Auftrag steht in Verbindung mit einem Vorhaben und/oder Programm, das aus Mitteln der EU finanziert wird:
nein