[ExternalReference]: 2024-511054
[FtsReference]: 2024-017103
[FtsS09F03ContractAwardNotice]
[Information]
[FtsS09F03ContractAwardNotice]
[NoticeContractAward]
[NoticeContractAwardSub]
[Section1]: [Ca]
I.1)
[NameAddressContact]
West Yorkshire Combined Authority
8876556
Wellington House, 40-50 Wellington Street
Leeds
LS1 2DE
UK
[AddressEmail]:
commercialteam@westyorks-ca.gov.uk
[Nutscode]:
UKE -
YORKSHIRE AND THE HUMBER
[UrlGeneral]:
https://www.westyorks-ca.gov.uk
[UrlBuyerprofile]:
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257
I.4)
[CaType]
[MaintypeLocalauth]
I.5)
[Mainactivity]
[MainactivGeneral]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Systems Partner to Develop a Customer Relationship Management Application
II.1.2)
[CpvMain]
72000000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
This is a republication of 48112 - MCA Digital Customer Relationship Management.
The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.
The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.1.7)
[ValueTotal]
[ValueExclVat]:
200000.00
GBP
II.2)
[Description]
II.2.2)
[CpvAdditional]
72000000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
UKE -
YORKSHIRE AND THE HUMBER
II.2.4)
[DescrProcurement]
Procurement of a new Customer Relationship Management (CRM) system, to be built using the Microsoft stack, to manage the effective delivery of the Combined Authority’s support to businesses and individuals.
II.2.5)
[AwardCriteria]
[AwardCriteriaBelow]
[AwardCriterionQuality]
-
[AwardCriterionName]:
Quality
/
[Weighting]:
60%
[AwardCriterionQuality]
-
[AwardCriterionName]:
Social Value
/
[Weighting]:
10%
[Price]
-
[Weighting]:
30%
II.2.11)
[OptionsInfo]
[Options]:
[No]
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeOpen]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.1)
[PubPrevious]
[NumberOj]: 2023/S 000-027947
[Section5]: [AwardOfContract]
[ContractNumber]: 1
[TitleContract]: Systems Partner to Develop a Customer Relationship Management Application
V.2)
[AwardOfContract]
V.2.1)
[DateAward]
25.3.2024
V.2.2)
[AwardOffersInfo]
[OffersReceived]:
15
[OffersReceivedElectronic]:
15
[AwardedGroup]
:
[No]V.2.3)
[AwardedToName]
Blacklight Software ltd
Blacklight Software ltd
4 South Park Way
Wakefield
WF2 0XJ
UK
[AddressEmail]:
dylan.hayes@blacklightsoftware.com
[Nutscode]:
UKE4 -
West Yorkshire
[AwardedSme] : [No]
V.2.4)
[ValueContractInfo] ([ExclVat])
[ValueTotalFinal]:
194150.00
GBP
[Section6]: [InfoComplement]
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
High Court of England and Wales
London
UK