UK

[FtsS09F03ContractAwardNotice]

[Information]

[Published]

[ExternalReference]: 2023-578363

[FtsReference]: 2023-010536

[FtsS09F03ContractAwardNotice]

[NoticeContractAward]

[NoticeContractAwardSub]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Hyde Housing Association Ltd
IP18195R
30 Park Street
London
SE1 9EQ
UK
[Contactpoint]: Sanja Topalovic
[AddressPhone]: +44 2070892690
[AddressEmail]: Sanja.Topalovic@hyde-housing.co.uk
[Nutscode]:  UK -  UNITED KINGDOM
[Internets]:
[UrlGeneral]: https://www.hyde-housing.co.uk
[UrlBuyerprofile]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413

I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivHousing]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Customer Survey Research Services Framework
[Fileref]:  Customer Survey Research Service
II.1.2)

[CpvMain]

79311000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

*This opportunity has closed and is a Contract Award Notice* Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).
II.1.6)

[LotsInfo]

[DivisionLots]: [Yes]
II.1.7)

[ValueTotal]

[ValueExclVat]:  10000000.00  GBP
II.2)

[Description]

II.2.1)

[TitleContract]

Computer-Assisted Telephone Interviewing (CATI) survey services
[LotNumber]:  1
II.2.2)

[CpvAdditional]

79311100  - 
79311200  - 
79311210  - 
79311300  - 
79342310  - 
79342311  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  UK -  UNITED KINGDOM
II.2.4)

[DescrProcurement]

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality  /  [Weighting]:  70%
[Price]  -  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

The Framework Value of £10,000,000 does not relate to the contract value. The Framework Value is a nominal amount to provide sufficient scope for framework usage by other public sector bodies during the 4 year framework term.
II.2)

[Description]

II.2.1)

[TitleContract]

Real time survey services (SMS / Email / IVR)
[LotNumber]:  2
II.2.2)

[CpvAdditional]

79311100  - 
79311200  - 
79311210  - 
79311300  - 
79342310  - 
79342311  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  UK -  UNITED KINGDOM
II.2.4)

[DescrProcurement]

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).
II.2.5)

[AwardCriteria]

[AwardCriteriaBelow]
[AwardCriterionQuality]  -  [AwardCriterionName]:  Quality  /  [Weighting]:  70%
[Price]  -  [Weighting]:  30%
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

The Framework Value of £10,000,000 does not relate to the contract value. The Framework Value is a nominal amount to provide sufficient scope for framework usage by other public sector bodies during the 4 year framework term.

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.3)

[FrameworkContractDpsInfo]

[NoticeInvolvesFramework]
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.1)

[PubPrevious]

[NumberOj]: 2023/S 000-003205

[Section5]: [AwardOfContract]

[ContractNumber]: 1

[LotNumber]: 1

[TitleContract]: Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

12-04-2023
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  3
[OffersReceivedElectronic]:  3
[AwardedGroup] :  [Yes]
V.2.3)

[AwardedToName]

In-house Research Ltd
03537670
Unit 5 Coped Hall Business Park
Royal Wootton Bassett
SN4 8DP
UK
[Nutscode]:  UK -  UNITED KINGDOM

[AwardedSme] : [Yes]
Kwest Research Limited
2400940
2nd Floor, The Towers Building Towers Business Park, 856 Wilmslow Road, Didsbury
Manchester
M20 2SL
UK
[Nutscode]:  UK -  UNITED KINGDOM

[AwardedSme] : [Yes]
Watermelon Research Limited
07917715
PO BOX 70693 10a Greencoat Place
London
SW1P 9ZP
UK
[Nutscode]:  UK -  UNITED KINGDOM

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]:  10000000.00  GBP

[Section5]: [AwardOfContract]

[ContractNumber]: 2

[LotNumber]: 2

[TitleContract]: Lot 2: Real time survey services (SMS / Email / IVR)

[AwardConfirm]: [Yes]
V.2)

[AwardOfContract]

V.2.1)

[DateAward]

12-04-2023
V.2.2)

[AwardOffersInfo]

[OffersReceived]:  4
[OffersReceivedElectronic]:  4
[AwardedGroup] :  [Yes]
V.2.3)

[AwardedToName]

In-house Research Ltd
3537670
Unit 5 Coped Hall Business Park
Royal Wootton Bassett
SN4 8DP
UK
[Nutscode]:  UK -  UNITED KINGDOM

[AwardedSme] : [Yes]
Watermelon Research Limited
07917715
PO BOX 70693 10a Greencoat Place
London
SW1P 9ZP
UK
[Nutscode]:  UK -  UNITED KINGDOM

[AwardedSme] : [Yes]
V.2.4)

[ValueContractInfo] ([ExclVat])

[ValueTotalFinal]:  10000000.00  GBP

[Section6]: [InfoComplement]

VI.3)

[InfoAdditional]

Hyde wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations):
A full list of potential contracting authorities can be found here under the most recent file:
https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide
The following public bodies may also use the Framework Agreement:
http://www.wales.com/study/universities-wales
http://gov.wales/topics/improvingservices/devolution-democracy-delivery/register-of-public-bodies/?lang=en
https://www.executiveoffice-ni.gov.uk/publications/public-bodies-and-public-appointments-annual-report-201415
http://www.gov.scot/Topics/Government/public-bodies/about/Bodies
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

Royal Courts of Justice
The Strand, London, WC2A 2LL, United Kingdom
London
WC2A 2LL
UK
[AddressPhone]: +44 2079477772