UK

[FtsS09F02ContractNotice]

[Information]

[Published]

[ExpireDate]: 2023-03-03

[ExternalReference]: 2023-552546

[FtsReference]: 2023-003205

[FtsS09F02ContractNotice]

[NoticeContract]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Hyde Housing Association Ltd
IP18195R
30 Park Street
London
SE1 9EQ
UK
[Contactpoint]: Sanja Topalovic
[AddressPhone]: +44 2070892690
[AddressEmail]: Sanja.Topalovic@hyde-housing.co.uk
[Nutscode]:  UK -  UNITED KINGDOM
[Internets]:
[UrlGeneral]: https://www.hyde-housing.co.uk
[UrlBuyerprofile]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413

I.3)

[InfoTendering]

[AddressObtainDocs]:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59748&B=HYDE-HOUSING
[AddressFurtherinfo]
[AsContactsAbove]:  
[AddressSendTendersRequest]
[AddressSendTenders]:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59748&B=HYDE-HOUSING
[AddressSendTendersRequest]
[AddressToAbove]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivHousing]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Customer Survey Research Services Framework
[Fileref]:  Customer Survey Research Service
II.1.2)

[CpvMain]

79311000  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Provider of telephone survey services and Lot 2: Provider of SMS / Email / IVR survey services.
II.1.5)

[ValueMagnitudeEstimatedTotal]

[ValueExclVat]: 10000000.00  GBP
II.1.6)

[LotsInfo]

[DivisionLots]: [Yes]
[LotsSubmittedFor]  [LotsAll]
II.2)

[Description]

II.2.1)

[TitleContract]

Customer Survey Research Services Framework
[LotNumber]:  1
II.2.2)

[CpvAdditional]

79311100  - 
79311200  - 
79311210  - 
79311300  - 
79342310  - 
79342311  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  UK -  UNITED KINGDOM
II.2.4)

[DescrProcurement]

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Provider of telephone survey services and Lot 2: Provider of SMS / Email / IVR survey services.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.6)

[ValueMagnitudeEstimated]

[ValueExclVat]: 10000000.00  GBP
II.2.7)

[DurationContractFrameworkDps]

[DurationMonths]: 48
[RenewalsSubject]: [No]
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [No]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]
II.2.14)

[InfoAdditional]

The Framework Value of £10,000,000 does not relate to the contract value. The Framework Value is a nominal amount to provide sufficient scope for framework usage by other public sector bodies during the 4 year framework term.

[Section3]: [InfoLegal]

III.1)

[ConditionsParticip]

III.2)

[ConditionsContract]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.3)

[FrameworkContractDpsInfo]

[NoticeInvolvesFramework]
[FrameworkSeveral]
[FrameworkParticipEnvis]:  20
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.2)

[LimitReceiptTendersReqPart]

[Date]:  03/03/2023
[Time]:  12:00
IV.2.4)

[LanguagesAllowed]

[Language_EN]
IV.2.6)

[MinTimeMaintain]

[DateTenderValid]:  03/07/2023
IV.2.7)

[OpeningConditions]

[Date]:  03/03/2023
[Time]:  12:00

[Section6]: [InfoComplement]

VI.1)

[RecurrenceInfo]

[RecurrentProcurement]:  [Yes]
VI.2)

[InfoEworkflow]

[EorderingUsed]
[EinvoicingUsed]
[EpaymentUsed]
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

Royal Courts of Justice
The Strand, London, WC2A 2LL, United Kingdom
London
WC2A 2LL
UK
[AddressPhone]: +44 2079477772