UK

[FtsS09F02ContractNotice]

[Information]

[Published]

[ExpireDate]: 24/06/2024

[ExternalReference]: 2024-547242

[FtsReference]: 2024-014927

[FtsS09F02ContractNotice]

[NoticeContract]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Police, Fire and Crime Commissioner for Northamptonshire
n/a
Darby House, Darby Close, Park Farm Industrial Estate
Wellingborough
NN8 6GS
UK
[Contactpoint]: Claire Fox
[AddressPhone]: +44 7557778742
[AddressEmail]: claire.fox@northants.police.uk
[Nutscode]:  UK -  UNITED KINGDOM
[Internets]:
[UrlGeneral]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/105822
[UrlBuyerprofile]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/105822

I.3)

[InfoTendering]

[AddressObtainDocs]:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81546&B=BLUELIGHT
[AddressFurtherinfo]
[AsContactsAbove]:  
[AddressSendTendersRequest]
[AddressSendTenders]:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81546&B=BLUELIGHT
[AddressSendTendersRequest]
[AddressToAbove]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivSafety]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

IT Service Management
[Fileref]:  OPFCC Northamptonshire
II.1.2)

[CpvMain]

48620000  - 
II.1.3)

[TypeContract]

[Supplies]
II.1.4)

[DescrShort]

Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.1.5)

[ValueMagnitudeEstimatedTotal]

[ValueExclVat]: 600000.00  GBP
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.2)

[Description]

II.2.2)

[CpvAdditional]

48000000  - 
48430000  - 
48600000  - 
II.2.3)

[PlacePerformance]

[Nutscode]:  UK -  UNITED KINGDOM
[MainsiteplaceWorksDelivery]:  
NN8 6GS
II.2.4)

[DescrProcurement]

Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.6)

[ValueMagnitudeEstimated]

[ValueExclVat]: 600000.00  GBP
II.2.7)

[DurationContractFrameworkDps]

[DurationMonths]: 48
[RenewalsSubject]: [No]
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [No]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section3]: [InfoLegal]

III.1)

[ConditionsParticip]

III.2)

[ConditionsContract]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [Yes]
IV.2)

[InfoAdmin]

IV.2.2)

[LimitReceiptTendersReqPart]

[Date]:  03.06.2024
[Time]:  13:00
IV.2.4)

[LanguagesAllowed]

[Language_EN]
IV.2.7)

[OpeningConditions]

[Date]:  03.06.2024
[Time]:  13:00

[Section6]: [InfoComplement]

VI.1)

[RecurrenceInfo]

[RecurrentProcurement]:  [No]
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

PFCC for Northamptonshire
Darby House, Darby Close, Park Farm Industrial Estate, Wellingborough.
Northampton
NN8 6GS.
UK
[AddressEmail]: clairefox@northants.police.uk