UK

[FtsS09F02ContractNotice]

[Information]

[Published]

[ExpireDate]: 26-4-2021

[ExternalReference]: 2021-540740

[FtsReference]: 2021-004756

[FtsS09F02ContractNotice]

[NoticeContract]

[Section1]: [Ca]

I.1)

[NameAddressContact]

Ravensbourne University London
N/A
6 Penrose Way
London
SE10 OEW
UK
[Contactpoint]: Margaret Newson
[AddressEmail]: procurement@rave.ac.uk
[Internets]:
[UrlGeneral]: https://www.ravensbourne.ac.uk/
[UrlBuyerprofile]: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/81165

I.2)

[JointProcurement]

[JointProcurementCentral]
I.3)

[InfoTendering]

[AddressObtainDocs]:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36946&B=LUPC
[AddressFurtherinfo]
[AsContactsAbove]:  
[AddressSendTendersRequest]
[AddressSendTenders]:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36946&B=LUPC
[AddressSendTendersRequest]
[AddressToAbove]
I.4)

[CaType]

[MaintypePublicbody]
I.5)

[Mainactivity]

[MainactivEducation]

[Section2]: [Object]

II.1)

[QuantityScopeContract]

II.1.1)

[TitleContract]

Ravensbourne University - Customer Relationship Management Solution
[Fileref]:  DF03-CRM
II.1.2)

[CpvMain]

72212445  - 
II.1.3)

[TypeContract]

[Services]
II.1.4)

[DescrShort]

Ravensbourne University London requires a single Customer Relationship Management solution that pulls all interactions with students together, enabling university wide analytics and improved management of the student journey.
Tender documentation may be downloaded from: https://uk.eu-supply.com/
II.1.5)

[ValueMagnitudeEstimatedTotal]

[ValueExclVat]: 500000.00  GBP
II.1.6)

[LotsInfo]

[DivisionLots]: [No]
II.2)

[Description]

II.2.2)

[CpvAdditional]

72000000  - 
72212333  - 
72212445  - 
II.2.3)

[PlacePerformance]

[MainsiteplaceWorksDelivery]:  
Ravensbourne University London UK
II.2.4)

[DescrProcurement]

Ravensbourne University London requires a single Customer Relationship Management solution that pulls all interactions with students together, enabling university wide analytics and improved management of the student journey.
II.2.5)

[AwardCriteria]

[AwardCriteriaDescriptive]
II.2.6)

[ValueMagnitudeEstimated]

[ValueExclVat]: 500000.00  GBP
II.2.7)

[DurationContractFrameworkDps]

[Starting]: 21-6-2021  /  [End]: 20-6-2026
[RenewalsSubject]: [No]
II.2.10)

[VariantsInfo]

[VariantsAccepted]: [Yes]
II.2.11)

[OptionsInfo]

[Options]: [No]
II.2.13)

[EuProgrInfo]

[EuProgrRelated]: [No]

[Section3]: [InfoLegal]

III.1)

[ConditionsParticip]

III.1.1)

[SituationPersonalIncl]

[InfoEvaluatingRequir]:  As stated in the tender documents
III.1.2)

[EconomicFinancialStanding]

[InfoEvaluatingWethRequir]:  
As stated in the tender documents
[MinStandardsRequired]:  
As stated in the tender documents
III.1.3)

[TechnicalCapacity]

[CriteriaSelectionDocs]
III.2)

[ConditionsContract]

III.2.2)

[OtherConditions]

As stated in the tender documents
III.2.3)

[StaffResponsible]

[StaffResponsibleIndicate]

[Section4]: [Procedure]

IV.1)

[Description]

IV.1.1)

[TypeProcedure]

[ProctypeOpen]
IV.1.8)

[GpaInfo]

[GpaCovered] : [No]
IV.2)

[InfoAdmin]

IV.2.2)

[LimitReceiptTendersReqPart]

[Date]:  19-4-2021
[Time]:  12:00
IV.2.4)

[LanguagesAllowed]

[Language_EN]
IV.2.6)

[MinTimeMaintain]

[DurationMonths] : 3  ([FromStatedDate])
IV.2.7)

[OpeningConditions]

[Date]:  19-4-2021
[Time]:  12:00

[Section6]: [InfoComplement]

VI.1)

[RecurrenceInfo]

[RecurrentProcurement]:  [No]
VI.2)

[InfoEworkflow]

[EorderingUsed]
[EinvoicingUsed]
[EpaymentUsed]
VI.4)

[AppealsProcedure]

VI.4.1)

[AppealsBody]

Royal Courts of Justice
London
WC1 2LL
UK