The Commissioners intend to allocate the majority of Core and Enhanced home care service agreements via Lot 1. Please see the Service Specification for definitions.

The Commissioners have divided the city into ten geographical areas (referred to as “areas”). A map and details on postcodes and existing activity levels are included in the tender documentation

Following the tender process, successful providers will be awarded “Lead” or “Back-up” status for an area or a number of areas. Subject to service user preference, Core and Enhanced home care packages will be initially offered to the Lead provider for the appropriate area, based on the service user’s postcode.

In the event that the home care package is not accepted by the Lead provider in the area within the required timescales, it will be offered to the Back-up provider for that area.

If the home care package is subsequently not accepted by the Back-up provider, it will be let as an individual service agreement via a separately procured DPS. Commissioners reserve the right to amend this referral process.

The Commissioners intend to pay a fixed hourly rate for activity provided in Lot 1. As a result, bidders are not required to submit a Pricing Schedule for Lot 1.

This tender process and subsequently awarded contracts in this Lot are for new referrals only, commencing on 5th September 2016.

Existing demand levels are included in the tender documentation as a guide, however the Commissioners do not guarantee any level of referrals for Lot 1 and reserve the right to amend the referral process as required. Bidders will be awarded a maximum of three areas (and a maximum of two areas as Lead).

Lead and Back-up providers will be subject to contract management requirements as detailed in the specification, including a set of Key Performance Indicators (KPIs). Bidders must ensure they fully consider these requirements, and their ability to meet the required standards, when considering whether to submit a tender.

Providers providing a service to the Council under Lot 1 will be required to use the Council’s nominated Electronic Call Monitoring System (ECMS). Provider’s staff will be required to log their entry and exit times via telephone when starting and finishing a visit. The use of this system will be monitored and compliance will be one of the KPIs. Details are provided in the Service Specification.

Lot 2 is for a separate contract to provide a home care service to adults who are homeless or living in supported accommodation and who have an assessed social care need.

The service will be delivered across the administrative area of Brighton and Hove City Council at the following accommodation types:

- Bed and Breakfast/Temporary Accommodation

- Hostels

- Housing First

- Supported Accommodation

Details of the above accommodation types can be found in the Service Specification for this Lot.

The service will work in collaboration with existing Homeless services in improving the health and wellbeing outcomes for this service user group – full details of the requirements of the service are provided in the Service Specification.

The Council anticipates that activity under this contract will increase over its term – providers will be expected to cater for fluctuating demand and be able to deliver the service at additional locations within the City as required.

To assist in establishing and maintaining the service, the Commissioners are guaranteeing payment for a minimum of 100 (one hundred) hours per week from the commencement date of the contract (5th September 2016). Details on the existing level and location of demand (at time of writing) is provided in the tender documents.

For Lot 2, the Council intends to terminate the existing provider’s service agreements relating to service users under this contract and transfer them to the successful bidder for commencement on 5th September 2016. Bidders should fully consider any potential TUPE implications, as detailed in section 3.6 of this ITT.

Commissioners are inviting bidders to propose an hourly rate for the delivery of Lot 2, to be fully inclusive of all costs associated with the delivery of the service. This proposed rate will form part of the evaluation process – see “Evaluation Criteria” and “Pricing Schedule” in the ITT for full details.

The Commissioners require a home care service to be delivered at the Patching Lodge Extra Care building in Park Street, Kemp Town (BN2 0AQ).

The successful bidder in this Lot will be required to provide a home care service to all adults in the scheme whose care is managed by the Commissioners.

The Commissioners are inviting bidders to propose an hourly rate for the delivery of the service to adults at the scheme. Additionally, each bidder must propose an annual inclusive amount to cover additional costs associated with the delivery of the service, outside of the direct provision of care. These proposed rates will form part of the evaluation process – see “Evaluation Criteria” and “Pricing Schedule” in the ITT for full details.

For this Lot, the Council intends to terminate the existing provider’s service agreements relating to service users under this contract and transfer them to the successful bidder for commencement on 5th September 2016. Bidders should consider any potential TUPE implications, as detailed in the ITT.

The Commissioners require a home care service to be delivered at the New Larchwood Extra Care building in Waldron Avenue, Coldean (BN1 9EZ) and the neighbouring Library Court building.

The successful bidder in this Lot will be required to provide a home care service to all adults in the scheme whose care is managed by the Commissioners.

The Commissioners are inviting bidders to propose an hourly rate for the delivery of the service to adults at the scheme. Additionally, each bidder must propose an annual inclusive amount to cover additional costs associated with the delivery of the service, outside of the direct provision of care. These proposed rates will form part of the evaluation process – see “Evaluation Criteria” and “Pricing Schedule” in the ITT for full details.

For this Lot, the Council intends to terminate the existing provider’s service agreements relating to service users under this contract and transfer them to the successful bidder for commencement on 5th September 2016. Bidders should consider any potential TUPE implications, as detailed in section 3.6 of the ITT.

Please note: The existing service at New Larchwood is provided by in-house Council staff and it is anticipated a TUPE transfer will take place. Bidders for Lot 4 are required to complete and submit additional documentation (see section 3.7 of the ITT document for further information). Bidders must ensure they have reviewed the associated pensions information for this Lot, released as part of the TUPE documentation.