UK

Contract notice

Information

Published

Date of dispatch of this notice: 11/11/2015

Expire date: 17/01/2016

External Reference: 2015-278709

TED Reference: 2015/S 221-402402

Contract notice

Contract notice

Classic Sector

Directive 2004/18/EC

Supplies

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

The Police and Crime Commissioner for South Yorkshire
n/a
18 Regent Street,
S70 2HG  Barnsley, South Yorkshire
UK
For the attention of: Carole Carrigan
Telephone: +44 1924294924
E-mail: Procurement@southyorks.pnn.police.uk
Internet address(es):
Address of the buyer profile: https://uk.eu-supply.com/ctm/Supplier/CompanyInformation/Index/36335
Electronic access to information: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13993&B=BLUELIGHT
Electronic submission of tenders and requests to participate: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13993&B=BLUELIGHT
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)

Type of the contracting authority

Body governed by public law
I.3)

Main activity

  • Public order and safety
  • Recreation, culture and religion
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes
ACPO North East region (South Yorkshire, Humberside, North Yorkshire, West Yorkshire, Durham, Cleveland and Northumbria Forces)

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority:

FRAMEWORK FOR THE PROVISION OF AN INTEGRATED MULTI CHANNEL CUSTOMER CONTACT AND RESOURCE MANAGEMENT SOLUTION

II.1.2)

Type of contract and location of works, place of delivery or of performance

Supplies
    Purchase
    Main site or location of works, place of delivery or of performance:

    Sheffield

    NUTS code
    YORKSHIRE AND THE HUMBER
    II.1.3)

    Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

    The notice involves the establishment of a framework agreement
    II.1.4)

    Information on framework agreement

    Framework agreement with a single operator
    Duration of the framework agreement
    Duration in years: 8
    Justification for a framework agreement, the duration of which exceeds four years: 

    Due to the technical nature of the procurement and length of time to implement the solution it has been agreed that the framework will be for a period of 5 years with an option to extend for 2 x 12 month periods.

    Estimated total value of purchases for the entire duration of the framework agreement
    Estimated cost excluding VAT
    Range: between  11760000  and 41160000  GBP
    Frequency and value of the contracts to be awarded:

    This requirement is initially for South Yorkshire and Humberside Police Forces (as reflected throughout the Specification). However, In order to facilitate Regional and wider Collaborative Working the contract will be open to the Forces listed at Appendix G of the Tender Document.

    II.1.5)

    Short description of the contract or purchase(s)

    South Yorkshire and Humberside Police Forces are looking to procure an

    Integrated Multi Channel Customer Contact and Resource Management Solution

    to replace the existing arrangements.

    Having a common IT solution will provide a platform for the business areas within

    both Forces to rethink the way the service operates and/or are structured. It

    would allow an opportunity to rationalise and align business processes and

    activities to provide a more cost efficient and an increasingly effective

    operational delivery platform for the Police and its partners.

    Although initially for use by South Yorkshire and Humberside Police, in the spirit

    of collaboration the framework is also available to all the ACPO North East

    Regional Forces to utilise, should they choose to do so.

    II.1.6)

    Common procurement vocabulary (CPV)

    Main vocabulary
    48000000   Software package and information systems
    Supplementary vocabulary
    32000000   Radio, television, communication, telecommunication and related equipment
    II.1.7)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  no
    II.1.8)

    Lots

    This contract is divided into lots:  no
    II.1.9)

    Information about variants

    Variants will be accepted:  no
    II.2)

    Quantity or scope of the contract

    II.2.1)

    Total quantity or scope:

    South Yorkshire and Humberside Police Forces are looking to procure an Integrated Multi Channel Customer Contact and Resource Management Solution to replace the existing arrangements as detailed in the ITT Part 1 Background section.

    Having a common IT solution will provide a platform for the business areas within both Forces to rethink the way the service operates and/or are structured. It would allow an opportunity to rationalise and align business processes and activities to provide a more cost efficient and an increasingly effective operational delivery platform for the Police and its partners.

    Estimated cost excluding VAT
    Range: between  11760000  and 41160000  GBP
    II.2.2)

    Information about options

    Options: no
    II.2.3)

    Information about renewals

    This contract is subject to renewal: yes
    Number of possible renewals:  3
    In the case of renewable contracts, estimated time-frame for subsequent calls for competition: 
    in months: 12
    II.3)

    Duration of the contract or time limit for completion

    Duration in months: 060 (from the award of the contract)

    Section III: Legal, economic, financial and technical information

    III.1)

    Conditions relating to the contract

    III.1.4)

    Other particular conditions

    The performance of the contract is subject to particular conditions: no
    III.2)

    Conditions for participation

    III.2.1)

    Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

    Information and formalities necessary for evaluating if the requirements are met:

    Information contained in the ITT Documentation

    III.2.2)

    Economic and financial ability

    Information and formalities necessary for evaluating if the requirements are met:

    Information contained in the ITT Documentation

    Minimum level(s) of standards possibly required:

    Information contained in the ITT Documentation

    III.2.3)

    Technical capacity

    Information and formalities necessary for evaluating if the requirements are met:

    Information contained in the ITT Documentation

    Minimum level(s) of standards possibly required:

    Information contained in the ITT Documentation

    III.3)

    Conditions specific to services contracts

    III.3.1)

    Information about a particular profession

    Execution of the service is reserved to a particular profession: no
    III.3.2)

    Staff responsible for the execution of the service

    Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of , the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
    IV.2.2)

    Information about electronic auction

    An electronic auction will be used: no
    IV.3)

    Administrative information

    IV.3.1)

    File reference number attributed by the contracting authority

    960 - 2014

    IV.3.2)

    Previous publication(s) concerning the same contract

    no
    IV.3.3)

    Conditions for obtaining specifications and additional documents or descriptive document

    Payable documents: no
    IV.3.4)

    Time limit for receipt of tenders or requests to participate

    03.01.2016 - 17:00
    IV.3.6)

    Language(s) in which tenders or requests to participate may be drawn up

    [Language_EN]
    IV.3.8)

    Conditions for opening tenders

    Date: 04.01.2016 - 00:00
    Persons authorised to be present at the opening of tenders: no

    Section VI: Complementary information

    VI.1)

    Information about recurrence

    This is a recurrent procurement: no
    VI.2)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no
    VI.3)

    Additional information:

    Bidders Day

    A Bidders Day has been Scheduled for 10.30am on 25th November 2015. This will be an opportunity for Suppliers to ask questions in relation to the Project. Suppliers should register an interest in attending this event via the Bluelight e-Tendering Portal (www.bluelight.gov.uk). Details of location will be sent to Suppliers following registration. Due to restrictions on space, no more than two representatives from each Supplier will be permitted to attend the event.