Awarded Contract

Preliminary Data

Type of contract: Services
Procedure: Other
Awarded Procedure Type: Direct Award

Contact information

Official name: Sheffield City Council
Url: http://sheffield.gov.uk
Address line 1: Town Hall, Pinstone Street,
Town: Sheffield
Postal Code: S1 2HH
Country: England
Contact person: Lucy Matthews
E-mail: Lucy.Matthews@sheffield.gov.uk
Phone: +44 1142053657

Contract information

Title attributed to the contract: Storm Cloud Contact Centre
Description:

Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.

Common procurement vocabulary (CPV)
48000000   Software package and information systems
72222300   Information technology services

Dates
Expire date: 31/07/2026 00:00
Contract start date: 01/08/2026
Contract end date: 31/07/2029

Values
Lowest value: 3087966
Highest value:

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:

Region(s)
Yorkshire and The Humber

Additional Details

Attachment 0

Urlhttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=107599&B=UK

Description

Additional data

Attachment 1

Urlhttps://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130

Description

User / Company

Award Information

Awarded Date: 04/08/2026
Awarded Value: 3,087,966.00
Contract start date: 01/08/2026
Contract end date: 31/07/2029

Supplier Information 0

Content Guru Ltd Radius Court, Eastern Road Bracknell Berkshire, RG12 2UP U.K.

AnnexD