Awarded Contract

Preliminary Data

Type of contract: Services
Procedure: Not Applicable
Awarded Procedure Type: Direct Award

Contact information

Official name: Hull City Council
Url: https://www.hull.gov.uk/
Address line 1: The Guildhall
Address line 2:Alfred Gelder Street
Town: Hull
Postal Code: HU1 2AA
Country: England
Contact person: Jon Peacock
E-mail: jon.peacock@hullcc.gov.uk
Phone: +44 1482975665

Contract information

Title attributed to the contract: Provision of Govmetrix CX customer feedback and citizen experience improvement platform
Description:

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX  customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need.  Contract to commence  1st July 2026 to expire 30th June 2029.  Contract value £53,997.00 (excluding extension option).

Common procurement vocabulary (CPV)
72268000   Software supply services

Dates
Expire date: 29/06/2026 00:00
Contract start date: 30/06/2026
Contract end date: 01/07/2026

Values
Lowest value: 53997
Highest value:

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:

Region(s)
Yorkshire and The Humber

Additional Details

Attachment 0

Urlhttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=106924&B=UK

Description

Additional data

Attachment 1

Urlhttps://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104102

Description

User / Company

Award Information

Awarded Date: 30/06/2026
Awarded Value: 53,997.00
Contract start date: 01/07/2026
Contract end date: 30/06/2029

Supplier Information 0

ROL Solutions Ltd t/a GovMetric CX The King Centre Main Street Barleythorpe Oakham, Rutland England LE15 7WD Company number: 03731519

AnnexD