II.1)
Scope of the procurement
661-NYC-CD Online Health
Reference number:
100109910
85100000
-
Health services
Services
II.1.4)
Short description
The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
This Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.
II.1.5)
Estimated total value
Value excluding VAT: 3600000.00
GBP
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
85100000
-
Health services
85121100
-
General-practitioner services
85142100
-
Physiotherapy services
II.2.3)
Place of performance
NUTS code:
UKE22 -
North Yorkshire CC
II.2.4)
Description of the procurement
The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale – fully integrated with the Authority’s membership eco system – and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes.
In scope services will include:
- Online GP appointments
- Virtual Nutrition Support
- Remote Physiotherapy
- Mental Health Services
- Virtual On Demand Exercise Content
The estimated annual value of the contract is demand led and may range between £0 – £720,000 (excluding VAT) based on a maximum of £3 per member per month (excluding VAT), therefore the estimated total value of the contract is demand led and may range between £0 - £3,600,000 (excluding VAT). There is no guarantee of spend.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
This Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.
Criteria below
Quality criterion
-
Name:
Quality and Innovation - Service Level Agreement and Response Times
/
Weighting:
Threshold
Quality criterion
-
Name:
Quality and Innovation - Service Delivery
/
Weighting:
15
Quality criterion
-
Name:
Quality and Innovation - Customer Journey & System Integration
/
Weighting:
15
Quality criterion
-
Name:
Value - Value for Money
/
Weighting:
10
Quality criterion
-
Name:
Value - Volume 2 Price Schedule
/
Weighting:
30
Quality criterion
-
Name:
Integration, Collaboration, and Service Sustainability - Collaboration
/
Weighting:
10
Quality criterion
-
Name:
Improving Access, Reducing Health Inequalities, and Facilitating Choice - Service Impact
/
Weighting:
10
Quality criterion
-
Name:
Social Value - Social Value Contribution
/
Weighting:
10
Price
-
Weighting:
0
Value excluding VAT: 3600000.00
GBP
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Start:
24/08/2026
/
End:
23/08/2029
This contract is subject to renewal:
yes
Description of renewals:
Option to Extend: 24 August 2029 - 23 August 2031
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no