UK

Contract notice

Information

Published

Expire date: 27/02/2026

External Reference: 2026-569700

FTS Reference: 2026-008339

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

PCC for North Wales Police & North Wales Police
n/a
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
UK
Contact person: Barry Morris
Telephone: +44 1492084247
E-mail: barry.morris@northwales.police.uk
NUTS code:  UKL -  WALES
Internet address(es):
Main address: http://www.north-wales.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

MANAGED VEHICLE RECOVERY SERVICE
II.1.2)

Main CPV code

50118400  -  Breakdown and recovery services for motor vehicles
II.1.3)

Type of contract

Services
II.1.4)

Short description

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

50118400  -  Breakdown and recovery services for motor vehicles
II.2.3)

Place of performance

NUTS code:  UKL -  WALES
NUTS code:  UKF3 -  Lincolnshire
NUTS code:  UKD4 -  Lancashire
NUTS code:  UKD1 -  Cumbria
NUTS code:  UK -  UNITED KINGDOM
II.2.4)

Description of the procurement

North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/10/2026  /  End: 30/09/2028
This contract is subject to renewal: yes
Description of renewals:  
3 x 12 months extensions available.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  27/02/2026
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

Welsh, English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  08/10/2026
IV.2.7)

Conditions for opening of tenders

Date:  27/02/2026
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

PCC for North Wales
North Wales Police Headquarters
Colwyn Bay
UK
E-mail: barry.morris@northwales.police.uk