UK

Contract award notice

Information

Published

External Reference: 2025-576927

FTS Reference: 2025-003948

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

United Kingdom Atomic Energy Authority
N/A
Culham Campus
Abingdon
OX14 3DB
UK
Contact person: Guy Wells
Telephone: +44 0123546
E-mail: guy.wells@ukaea.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: http://www.gov.uk/government/organisations/uk-atomic-energy-authority
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Fusion Research

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Cloud Based CRM System
Reference number:  T/GW/041/24
II.1.2)

Main CPV code

48445000  -  Customer Relation Management software package
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

The UKAEA is competed for a CRM solution that required minimal configuration.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.
Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  300000.00  GBP
II.2)

Description

II.2.2)

Additional CPV code(s)

48445000  -  Customer Relation Management software package
II.2.3)

Place of performance

NUTS code:  UKJ -  SOUTH EAST (ENGLAND)
Main site or place of performance:  
Culham
II.2.4)

Description of the procurement

The UKAEA is competed for a CRM solution that required minimal configuration.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality  /  Weighting:  70
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: yes
Description of options:
2+2+1 = 5 years
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2024/S 000-020636

Section V: Award of contract

Contract No: 1

Title: Cloud Based CRM System

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

13/01/2025
V.2.2)

Information about tenders

Number of tenders received:  18
Number of tenders received from SMEs:  18
Number of tenders received from tenderers from EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  18
Number of tenders received by electronic means:  18
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Prodo Digital Marketing Ltd
Little Heath Road, The Stables
Chester
ch37dw
UK
Telephone: +44 335361
E-mail: jonny.clarke@fuelius.com
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  300000.00  GBP
Total value of the contract/lot:  300000.00  GBP

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK
Internet address: https://www.gov.uk/government/organisations/uk-atomic-energy-authority

VI.4.2)

Body responsible for mediation procedures

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK
Internet address: https://www.gov.uk/government/organisations/uk-atomic-energy-authority

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:
The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.
This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.
If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be brought promptly.
(generally within 3 months).
VI.4.4)

Service from which information about the review procedure may be obtained

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK
Internet address: https://www.gov.uk/government/organisations/uk-atomic-energy-authority