UK

Contract notice

Information

Published

Expire date: 16/09/2024

External Reference: 2024-521192

FTS Reference: 2024-025918

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

The North Yorkshire Council
County Hall, Racecourse Lane,
Northallerton
DL7 8AD
UK
Contact person: Mark Taylor
Telephone: +44 1609533450
E-mail: procurement@northyorks.gov.uk
NUTS code:  UKE2 -  North Yorkshire
Internet address(es):
Main address: https://www.northyorks.gov.uk
Address of the buyer profile: https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/104117

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://yortender.eu-supply.com/login.asp?B=YORTENDER
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://yortender.eu-supply.com/login.asp?B=YORTENDER
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance
Reference number:  90181
II.1.2)

Main CPV code

72260000  -  Software-related services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Authority wishes to award a contract for the Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance. With a powerful Destination Management Solution at its heart, Visit North Yorkshire seeks to be more efficient, improve services, and deliver increasing value to its paying advertisers; thereby maximising income and effectively marketing the whole of North Yorkshire to visitors and progressing the work streams and goals of its Destination Management Plan.
II.1.5)

Estimated total value

Value excluding VAT: 250000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48900000  -  Miscellaneous software package and computer systems
72260000  -  Software-related services
48000000  -  Software package and information systems
II.2.3)

Place of performance

NUTS code:  UKE2 -  North Yorkshire
II.2.4)

Description of the procurement

The Authority wishes to award a contract for the Supply and Implementation of a Destination Management Solution, Including Ongoing Hosting, Support, and Maintenance. With a powerful Destination Management Solution at its heart Visit North Yorkshire seeks to be more efficient, provide better value services to its paying advertisers, maximise it income, effectively market the whole of North Yorkshire to visitors and progress the work streams and goals of its Destination Management Plan.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Implementation  /  Weighting:  15.00
Quality criterion  -  Name:  Training  /  Weighting:  5.00
Quality criterion  -  Name:  Collaborative Working  /  Weighting:  7.50
Quality criterion  -  Name:  Commercial Opportunities  /  Weighting:  10.00
Quality criterion  -  Name:  Scalability and Growth  /  Weighting:  5.00
Quality criterion  -  Name:  SEO  /  Weighting:  10.00
Quality criterion  -  Name:  Customer Experience  /  Weighting:  10.00
Quality criterion  -  Name:  Data Management  /  Weighting:  7.50
Price  -  Weighting:  30.00
II.2.6)

Estimated value

Value excluding VAT: 250000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 72
This contract is subject to renewal: yes
Description of renewals:  
48 month initial period, followed by two further 12 month periods.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  16/09/2024
Local time:  11:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 3  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  16/09/2024
Local time:  11:00
Place:  
Procurement and Contract Management, North Yorkshire Council, County Hall, Northallerton, DL7 8AD
Information about authorised persons and opening procedure:  
An independent member of the Procurement and Contract Management section will verify the tenders through our e-tendering system (YORtender).

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
VI.2)

Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used
VI.3)

Additional information

To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER.
To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 90181 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below.
Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.
If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.
VI.4)

Procedures for review

VI.4.1)

Review body

High Court of England and Wales
The Strand, City of Westminster
London
UK
Internet address: https://www.judiciary.uk/

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.
VI.4.4)

Service from which information about the review procedure may be obtained

High Court of England and Wales
The Strand, City of Westminster
London
UK
Internet address: https://www.judiciary.uk/