Contract notice

Information

Published

Expire date: 20/08/2024

External Reference: 2024-576066

FTS Reference: 2024-020636

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

United Kingdom Atomic Energy Authority
N/A
Culham Campus
Abingdon
OX14 3DB
UK
Contact person: Guy Wells
Telephone: +44 0123546
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83434&B=UKAEA
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Fusion Research

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Cloud Based CRM System
Reference number:  T/GW/041/24
II.1.2)

Main CPV code

48445000  -  Customer Relation Management software package
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

The UKAEA is seeking an out of the box CRM solution that requires minimum configuration. The solution is expected to be offered as SaaS with the data centre located in the UK or EU.
The tool will be mainly used by the Business Development Department (BD) of the UKAEA works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.
II.1.5)

Estimated total value

Value excluding VAT: 220000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48445000  -  Customer Relation Management software package
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
Oxfordshire
II.2.4)

Description of the procurement

The UKAEA is seeking an out of the box CRM solution that requires minimum configuration. The solution is expected to be offered as SaaS with the data centre located in the UK or EU.
Contract will include mobilisation period and an initial two year term with the option to extend by a further three years 2+2+1 = 5 years.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 220000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:  
2+2+1= 5 years
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

All figures are excluding VAT.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Refer to Procurement Documents for information.
III.1.2)

Economic and financial standing

List and brief description of selection criteria:  
Refer to Procurement Documents for information.
Minimum level(s) of standards possibly required:  
Refer to Procurement Documents for information.
III.1.3)

Technical and professional ability

List and brief description of selection criteria:  
Refer to Procurement Documents for information.
Minimum level(s) of standards possibly required:  
Refer to Procurement Documents for information.
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

Refer to Procurement Documents for information.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  06/08/2024
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  05/11/2024
IV.2.7)

Conditions for opening of tenders

Date:  06/08/2024
Local time:  12:00
Place:  
Culham
Information about authorised persons and opening procedure:  
Two authorised officers from UKAEA

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
Estimated timing for further notices to be published:  
5 years
VI.4)

Procedures for review

VI.4.1)

Review body

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK

VI.4.2)

Body responsible for mediation procedures

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:
The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.
This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.
If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be brought promptly.
(generally within 3 months).
VI.4.4)

Service from which information about the review procedure may be obtained

UK Atomic Energy Authority
Culham Science Centre
Abingdon
OX14 3DB
UK