UK

Contract notice

Information

Published

Expire date: 15/07/2024

External Reference: 2024-599686

FTS Reference: 2024-018192

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

London School of Hygiene & Tropical Medicine
RC000330
Keppel Street,
London
WC1E 7HT
UK
Contact person: Imoudu Idornigie
Telephone: +44 2079588328
E-mail: Imoudu.Idornigie@lshtm.ac.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: http://www.lshtm.ac.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104519

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82612&B=LSHTM
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82612&B=LSHTM
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Telephone Fundraising Services
Reference number:  LSHTM-2024-015
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

We require the expertise of a specialist telephone fundraising consultancy to work with DARO’s regular giving team to plan, manage and deliver annual telephone campaigns for the following purposes: • To generate philanthropic income from new and existing donors through the acquisition of confirmed single and recurring donations from alumni. • To upgrade and reactivate regular giving donors and to convert single gift donors to regular donors. • To build and maintain relations with our alumni community and engage them in the life of LSHTM. • To gather and accurately record alumni data that will enhance our knowledge and understanding of our alumni community, at all times ensuring that we meet the requirements of GDPR and other data protection regulations.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48190000  -  Educational software package
72000000  -  IT services: consulting, software development, Internet and support
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
II.2.4)

Description of the procurement

We require the expertise of a specialist telephone fundraising consultancy to work with DARO’s regular giving team to plan, manage and deliver annual telephone campaigns for the following purposes: • To generate philanthropic income from new and existing donors through the acquisition of confirmed single and recurring donations from alumni. • To upgrade and reactivate regular giving donors and to convert single gift donors to regular donors. • To build and maintain relations with our alumni community and engage them in the life of LSHTM. • To gather and accurately record alumni data that will enhance our knowledge and understanding of our alumni community, at all times ensuring that we meet the requirements of GDPR and other data protection regulations.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 84000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:  
1 Year optional extension.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  15/07/2024
Local time:  13:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  15/07/2024
Local time:  13:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

The Royal Courts of Justice
The Strand
London
WC2A 2LL
UK

VI.4.2)

Body responsible for mediation procedures

London School of Hygiene & Tropical Medicine
London
WC1E 7HT
UK

VI.4.4)

Service from which information about the review procedure may be obtained

London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT
UK