UK

Contract award notice

Information

Published

External Reference: 2024-511054

FTS Reference: 2024-017103

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

West Yorkshire Combined Authority
8876556
Wellington House, 40-50 Wellington Street
Leeds
LS1 2DE
UK
E-mail: commercialteam@westyorks-ca.gov.uk
NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
Internet address(es):
Main address: https://www.westyorks-ca.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257

I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Systems Partner to Develop a Customer Relationship Management Application
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

This is a republication of 48112 - MCA Digital Customer Relationship Management.
The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  200000.00  GBP
II.2)

Description

II.2.2)

Additional CPV code(s)

72000000  -  IT services: consulting, software development, Internet and support
II.2.3)

Place of performance

NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
II.2.4)

Description of the procurement

Procurement of a new Customer Relationship Management (CRM) system, to be built using the Microsoft stack, to manage the effective delivery of the Combined Authority’s support to businesses and individuals.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality  /  Weighting:  60%
Quality criterion  -  Name:  Social Value  /  Weighting:  10%
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2023/S 000-027947

Section V: Award of contract

Contract No: 1

Title: Systems Partner to Develop a Customer Relationship Management Application

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

25/03/2024
V.2.2)

Information about tenders

Number of tenders received:  15
Number of tenders received by electronic means:  15
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Blacklight Software ltd
Blacklight Software ltd
4 South Park Way
Wakefield
WF2 0XJ
UK
E-mail: dylan.hayes@blacklightsoftware.com
NUTS code:  UKE4 -  West Yorkshire

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  194150.00  GBP

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court of England and Wales
London
UK