UK

Contract notice

Information

Published

Expire date: 24/06/2024

External Reference: 2024-547242

FTS Reference: 2024-014927

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

Police, Fire and Crime Commissioner for Northamptonshire
n/a
Darby House, Darby Close, Park Farm Industrial Estate
Wellingborough
NN8 6GS
UK
Contact person: Claire Fox
Telephone: +44 7557778742
E-mail: claire.fox@northants.police.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/105822
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/105822

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81546&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81546&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

IT Service Management
Reference number:  OPFCC Northamptonshire
II.1.2)

Main CPV code

48620000  -  Operating systems
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.1.5)

Estimated total value

Value excluding VAT: 600000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48430000  -  Inventory management software package
48600000  -  Database and operating software package
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
NN8 6GS
II.2.4)

Description of the procurement

Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 600000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  03/06/2024
Local time:  13:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  03/06/2024
Local time:  13:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

PFCC for Northamptonshire
Darby House, Darby Close, Park Farm Industrial Estate, Wellingborough.
Northampton
NN8 6GS.
UK
E-mail: clairefox@northants.police.uk