Live Opportunity

Preliminary Data

Type of contract: Products
Procedure: Open

Contact information

Official name: Police, Fire and Crime Commissioner Northampton
Url:
Address line 1: Darby House, Darby Close, Park Farm Industrial Estate
Town: Wellingborough
Postal Code: NN8 6GS
Country: England
Contact person: Claire Fox
E-mail: claire.fox@northants.police.uk
Phone: 07557778742

Contract information

Title attributed to the contract: IT Service Management
Description:

Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.  

The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.

The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.

Common procurement vocabulary (CPV)
48000000   Software package and information systems
48430000   Inventory management software package
48600000   Database and operating software package
48620000   Operating systems

Dates
Expire date: 03/06/2024 13:00
Contract start date: 06/08/2024
Contract end date: 05/06/2028

Values
Lowest value: 600000
Highest value: 600000

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:
Postal Code: NN8 6GS

Additional Details

Attachment 0

Urlhttps://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81546&B=BLUELIGHT

Description

Additional data

Attachment 1

Urlhttps://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/105822

Description

User / Company

AnnexD