Awarded Contract

Information

Published

Date of dispatch of this notice: 05/03/2024

External Reference: 0e09cd19-84d4-4794-8772-c5ae12b33c6e

Awarded Contract

Cached Version

Preliminary Data

Type of contract: Services
Procedure: Open
Awarded Procedure Type: Open

Contact information

Official name: BlueLight Commercial
Url:
Address line 1: BlueLight Commercial
Address line 2:Lloyd House
Town: Birmingham
Postal Code: B4 6AT
Country: England
Contact person: Linda Ann Barnes
E-mail: linda.barnes@bluelight.police.uk
Phone: 07929758926

Contract information

Title attributed to the contract: Anti Corruption and Abuse Communications Service Framework
Description:

BlueLight Commercial are seeking a suitably qualified and experienced provider with extensive experience of working within policing and criminal justice to embed a bespoke and dedicated 0800 or freephone number for the public to use, which to enable them to confidentially report information about any member of the police workforce who they believe are taking advantage of their role and/or abusing their position of power. This may be for a variety of reasons including financial or sexual purposes, or behaviour that is motivated by prejudice. Due to the nature of this requirement and a commitment from both the APCC and NPCC to deal proactively with matters of suspected corruption, there is an expectation that the reporting line will be fully operational by the 

This requirement is essential to the public to ensure that UK Poling has easily accessible, effective and robust measures in place, to investigate, monitor and record inappropriate behaviours by police officers/police staff. This service must ensure 100% anonymity to enable members of the public who report wrongdoing to have the option to remain 100% anonymous, this will encourage    those who would not ordinarily make a complaint or highlight issues as it will provide   method of doing so without fear of details being taken. 
The service must adopt a 24/7 365 capability and provide a single service for all of UK policing. This service is intended to be delivered to one successful provider. It is intended to create a framework  where Forces and Policing Organisations across the UK, including Police Scotland, Police Service of Northen Ireland and Non-Home Office Forces will be able to call off and utilise the successful provider to then deliver services across that force. The provider must also be able to operate across different mediums (phone/online/mobile). 

Common procurement vocabulary (CPV)
79512000   Call centre

Dates
Expire date: 25/08/2023 12:00
Contract start date: 30/11/2023
Contract end date: 30/11/2027

Values
Lowest value: 1700000
Highest value: 2000000

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:

Region(s)
Any Region

Additional Details

Attachment 0
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=70901&B=BLUELIGHT

Additional data
Attachment 1
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/91087

User / Company

Award Information

Awarded Date: 05/03/2024
Awarded Value: 17,000,000.00
Contract start date: 01/12/2023
Contract end date: 31/10/2027

Supplier Information 0
Supplier's name:
Crimestoppers Trust T/A Treble5 Treble1
Supplier's address:
PO Box 324 Wallington SM6 6BG
Contact person:
Steve Mann
DUNS number of supplier:
Additional information:

AnnexD

This Framework will be available to the following BlueLight Organisations: 

PCC for Avon and Somerset
PCC for Bedfordshire
Cambridgeshire Constabulary
PCC for Cheshire
City of London Corporation
PCC for Cleveland
PCC for Cumbria
Derbyshire Constabulary
PCC for Devon and Cornwall
PCC for Dorset Police
Durham Constabulary
PCC for Dyfed-Powys
PCC for Essex
PCC for Gloucestershire
GMCA GMP
PCC For Gwent
Hampshire Constabulary
PCC for Hertfordshire
PCC for Humberside
PCC for Kent
Lancashire Constabulary
PCC for Leicestershire
PCC for Lincolnshire
PCC for Merseyside
Metropolitan Police Service
Norfolk Constabulary
North Wales Police
North Yorkshire Police
PCC for Northamptonshire
Northumbria Police
PCC For Nottinghamshire
South Wales Police
PCC for South Yorkshire
Staffordshire Police
Suffolk Constabulary
PCC for Surrey
PCC for Sussex
PCC for Thames Valley
PCC for Warwickshire
West Mercia Police and Crime Commissioner
PCC for West Midlands
PCC for West Yorkshire
Wiltshire Police HQ
PSNI
Scottish Police Authority
British Transport Police
Ministry of Defence
Civil Nuclear Constabulary
Isle of Man Constabulary
Cyprus Sovereign Base Areas Police
Guernsey Police
State of Jersey Police
Royal Gibraltar Police, Commissioner of Police
Royal Military Police
RAF Police HQ
Royal Navy Police Operations
Belfast Harbour