Contract award notice

Information

Published

External Reference: 2024-516245

FTS Reference: 2024-003637

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

Police and Crime Commissioner for North Wales
n/a
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
UK
Contact person: Kim Richards
NUTS code:  UKL -  WALES
Internet address(es):
Police & Crime Commissioner for Dyfed Powys
n/a
Dyfed Powys Police HQ, Llangunnor Road, Carmarthen
Carmarthen
SA31 2PF
UK
Contact person: Kim Richards
NUTS code:  UKL -  WALES
Internet address(es):
I.2)

Joint procurement

The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law:  
North Wales Police are the procurement lead. This tender is being run on behalf of the Police & Crime Commissioner for North Wales, and also the Police & Crime Commissioner for Dyfed Powys.
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Victim Referral Service
Reference number:  78218
II.1.2)

Main CPV code

98000000  -  Other community, social and personal services
II.1.3)

Type of contract

Services
II.1.4)

Short description

North Wales Police & Dyfed Powys Police are looking for Suppliers to provide a Victim Referral Service within their respective Force areas.
The tender will be structured in Lots; Lot 1 - North Wales Police and Lot 2 - Dyfed Powys Police, and will be evaluated and awarded respectively. North Wales Police are the Procurement lead.
The contract will commence on 01.04.24 for an initial period of 3 years, with the option to extend for a further 2x 12 month periods.
Potential suppliers should be aware that the TUPE regulations will apply to this contract, detailed information will be provided on receipt of the signed confidentiality agreement.
Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT
Any questions should be raised via the Messaging section, no correspondence will be entered into outside of the system. The closing date is 2pm on 17th October 2023
II.1.6)

Information about lots

This contract is divided into lots: yes
II.1.7)

Total value of the procurement

Value excluding VAT:  2650000.00  GBP
II.2)

Description

II.2.1)

Title

Victim Referral Service - North Wales
Lot No:  1
II.2.2)

Additional CPV code(s)

79512000  -  Call centre
85000000  -  Health and social work services
85320000  -  Social services
85323000  -  Community health services
II.2.3)

Place of performance

NUTS code:  UKL -  WALES
Main site or place of performance:  
LL29 8AW
II.2.4)

Description of the procurement

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas.
The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces.
The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months.
Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement.
Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT
Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.
The closing date for responses is 2pm on 17th October 2023.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  As listed in the tender documentation  /  Weighting:  60
Cost criterion  -  Name:  Cost  /  Weighting:  40
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2)

Description

II.2.1)

Title

Victim Referral Service - Dyfed Powys
Lot No:  2
II.2.2)

Additional CPV code(s)

79512000  -  Call centre
85000000  -  Health and social work services
85320000  -  Social services
85323000  -  Community health services
II.2.3)

Place of performance

NUTS code:  UKL -  WALES
II.2.4)

Description of the procurement

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas.
The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces.
The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months.
Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement.
Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT
Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.
The closing date for responses is 2pm on 17th October 2023.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  As per the tender documentation  /  Weighting:  60
Cost criterion  -  Name:  Cost  /  Weighting:  40
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2023/S 000-027342

Section V: Award of contract

Contract No: 1

Lot No: 1

Title: Victim Referral Service

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/02/2024
V.2.2)

Information about tenders

Number of tenders received:  1
Number of tenders received by electronic means:  1
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Victim Support
Ground Floor, Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons, Cardiff
Cardiff
CF3 5EA
UK
NUTS code:  UKL -  WALES

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  2650000.00  GBP / Highest offer:  2650000.00  GBP   taken into consideration

Section VI: Complementary information

VI.3)

Additional information

At this stage, an award is being made for Lot 1. Details of the Award for Lot 2 will follow.
VI.4)

Procedures for review

VI.4.1)

Review body

Head of Procurement
North Wales Police Force Headquarters
Colwyn Bay
LL29 8AW
UK

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
Standstill period.