50312600
-
Maintenance and repair of information technology equipment
50312610
-
Maintenance of information technology equipment
50312620
-
Repair of information technology equipment
72222000
-
Information systems or technology strategic review and planning services
72222100
-
Information systems or technology strategic review services
72222200
-
Information systems or technology planning services
72222300
-
Information technology services
72223000
-
Information technology requirements review services
72267100
-
Maintenance of information technology software
72267200
-
Repair of information technology software
NUTS code:
UKK -
SOUTH WEST (ENGLAND)
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
Criteria below
Quality criterion
-
Name:
Quality
/
Weighting:
40%
Quality criterion
-
Name:
Social Value
/
Weighting:
10%
Price
-
Weighting:
50%
The procurement is related to a project and/or programme financed by European Union funds:
no