UK

Contract notice

Information

Published

Expire date: 27/11/2023

External Reference: 2023-539484

FTS Reference: 2023-031687

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

The Police, Fire and Crime Commissioner
n/a
North Yorkshire Police Headquarters
North Yorkshire, DL6 1BF
Alverton Court, Cros
UK
Contact person: Paul Armstrong
E-mail: paul.armstrong@southyorkshire.police.uk
NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
Internet address(es):
Main address: https://bluelight.eu-supply.com/

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69493&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69493&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Workforce Planning Software
Reference number:  2094-2023
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement. The contract shall be for a period of 4 years with extension options of 5 periods of 12 months. North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.
II.1.5)

Estimated total value

Value excluding VAT: 719500.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
II.2.3)

Place of performance

NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
Main site or place of performance:  
North Yorkshire, DL6 1BF
II.2.4)

Description of the procurement

The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) in connection with a competitive procurement for the provision of Work Force Management (WFM) Software. The procurement will be conducted in accordance with the Open Procedure under the Public Contract Regulations 2015 (“the Regulations”).
The intention is to award any resulting contract for a period of 4 years with extension options of 5 periods of 12 months.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 719500.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 108
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

All details can be found in the attached Instructions to Tenderers document.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  27/11/2023
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  21/05/2024
IV.2.7)

Conditions for opening of tenders

Date:  27/11/2023
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.3)

Additional information

The Police, Fire and Crime Commissioner for North Yorkshire Police (PFCC) is tendering for the provision of Workforce Management Software (WFM).
The resulting contract will be for the exclusive use of North Yorkshire Police.
For further information follow this link- www.justiceinspectorates.gov.uk/hmic/
The PFCC expressly reserves the right:
(a) not to award a contract as a result of the procurement process commenced by publication of this notice; and
(b) to make whatever changes it may see fit to the content and structure of the tendering competition: and in no circumstances will the PFCC be liable for any costs incurred by the tenderers. Any expenditure work or effort undertaken prior to Contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
The value provided in Sections 11.1.5 and 11.2.6 is only an estimate.
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
UK
Internet address: http://www.judiciary.gov.uk