UK

Social and other specific services – public contracts

Information

Published

Expire date: 21/11/2023

External Reference: 2023-504683

FTS Reference: 2023-030336

Social and other specific services – public contracts

Social and other specific services – public contracts

Contract notice

Services

Section I: Contracting authority

I.1)

Name and addresses

The Police and Crime Commissioner for Humberside
n/a
The Lawns
Hull, HU16 5SN
Harland Way, Cotting
UK
Contact person: Diane Holland
E-mail: Diane.Holland@southyorks.pnn.police.uk
NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
Internet address(es):
Main address: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71893&B=BLUELIGHT

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73417&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73417&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Humberside Victims Hub - A Service for All Individuals Affected by Crime
Reference number:  2630 - 2022
II.1.2)

Main CPV code

85000000  -  Health and social work services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Victims’ Hub Service will provide a one point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.
This specification is for the delivery of a Victims Hub service for adults and young people. The purpose of the Hub Service is to provide a trusted, comfortable, co-ordinate and simplified access to the support service and the Criminal Justice System (CJS) for individuals already and at risk of being affected by crime.
The service will provide tailored pathways for Humberside victims to access wider healthcare, social care, and criminal justice processes to improve individual health and well-being, as well as criminal justice outcomes.
II.1.5)

Estimated total value

Value excluding VAT: 3700000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

85000000  -  Health and social work services
II.2.3)

Place of performance

NUTS code:  UKE -  YORKSHIRE AND THE HUMBER
Main site or place of performance:  
Hull, HU16 5SN
II.2.4)

Description of the procurement

The Victims’ Hub Service will provide a one point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways.
This specification is for the delivery of a Victims Hub service for adults and young people. The purpose of the Hub Service is to provide a trusted, comfortable, co-ordinate and simplified access to the support service and the Criminal Justice System (CJS) for individuals already and at risk of being affected by crime.
The service will provide tailored pathways for Humberside victims to access wider healthcare, social care, and criminal justice processes to improve individual health and well-being, as well as criminal justice outcomes.
The service will support or have a pathway for all individuals affected by crime, the definition of a crime will have a lower threshold than police forces as it will include all levels of ASB and where an individual is in need the service will endeavour to find a pathway to assist them.
The overall aim of the service is to enable victims of crime to ‘cope and recover’ with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Support Service is to ensure the individual affected by crime receives the service they want. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialised advice, support and assistance as well as improve their health and well-being and their experience of the criminal justice system.
II.2.6)

Estimated value

Value excluding VAT: 3700000.00  GBP
II.2.7)

Duration of the contract or the framework agreement

Start: 01/04/2024  /  End: 31/03/2031
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Form of procedure

Open procedure
IV.1.11)

Main features of the award procedure

Quality - 60%
Social Value - 10%
Price - 30%
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date:  14/11/2023
Local time:  16:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
UK
Internet address: http://www.judiciary.gov.uk

VI.4.2)

Body responsible for mediation procedures

Regional Procurement
Junction 41 Ind Est
Wakefield
WF2 0XH
UK
E-mail: procurement@southyorks.pnn.police.uk

VI.4.4)

Service from which information about the review procedure may be obtained

Regional Procurement
Junction 41 Ind Est
Wakefield
WF2 0XH
UK
E-mail: procurement@southyorks.pnn.police.uk