UK

Contract award notice

Information

Published

External Reference: 2023-576738

FTS Reference: 2023-020852

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

Hyde Housing Association Ltd
IP18195R
30 Park Street
London
SE1 9EQ
UK
Contact person: Sanja Topalovic
Telephone: +44 2070892690
E-mail: Sanja.Topalovic@hyde-housing.co.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: https://www.hyde-housing.co.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Housing and community amenities

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Salesforce Licencing
Reference number:  Salesforce licences
II.1.2)

Main CPV code

48445000  -  Customer Relation Management software package
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

Early renewal of Salesforce licencing contract.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  2500000.00  GBP
II.2)

Description

II.2.2)

Additional CPV code(s)

48445000  -  Customer Relation Management software package
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
II.2.4)

Description of the procurement

Procurement of Salesforce CRM licences. This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth. Although Salesforce use re-sellers for their licencing, a quoting exercise has determined that the best value for money route is via Salesforce directly. The estimated value of the contract will be up to £2.5million over 3 years based on current expected licence volumes although these could change.
II.2.5)

Award criteria

Criteria below
Price
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Award of a contract without prior publication of a call for competition in the Find a Tender service in the cases listed below
  • The works, supplies or services can be provided only by a particular economic operator for the following reason
    • absence of competition for technical reasons
  • Additional deliveries by the original supplier ordered under the strict conditions stated in the regulation
Explanation
This is a re-negotiation of an existing contract to incorporate a more appropriate licencing structure that satisfies current requirements and future proofs potential additional requirements during the term of the contract. By doing this the Contracting Authority will realise significant cost savings that would otherwise not be available via the existing contract.
As the end date of the original contract remains unchanged, the Contracting Authority considers the new contract to be in line with clause 32(5)(b) in terms of the new contract being intended as a partial replacement of the original supplies.
The Contracting Authority also believes that competition is absent for technical reasons as changing the CRM platform is not an option at this point in time and information gained from re-sellers confirms that they could not provide discounts offered by Salesforce directly.
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

Section V: Award of contract

Contract No: 1

Title: Salesforce Licencing

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

19/07/2023
V.2.2)

Information about tenders

Number of tenders received:  1
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

SALESFORCE UK LTD
GB844903710
110 Bishopsgate, London, EC2N 4AY, United Kingdom
London
EC2N 4AY
UK
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  2500000.00  GBP
Total value of the contract/lot:  2500000.00  GBP

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
The Strand, London, WC2A 2LL, United Kingdom
London
WC2A 2LL
UK