Date of dispatch of this notice: 14/07/2023
External Reference: 9d756c64-3581-464f-817c-c77ad41b903a
Date of dispatch of this notice: 14/07/2023
External Reference: 9d756c64-3581-464f-817c-c77ad41b903a
Official name: Thames Valley Police
Url:
Address line 1: Police HQ North, Meadow House, The Boulevard, Lang
Town: Kidlington, Oxon
Postal Code: OX5 1NZ
Country: England
Contact person: Daniel Penny
E-mail: daniel.penny@thamesvalley.police.uk
Phone: +44 1865000000
Title attributed to the contract: Case Management System for the OPCC
Description:
The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim’s Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.
Additional data
User / Company
Awarded Date: 05/06/2023
Awarded Value:
220,000.00
Contract start date: 01/08/2023
Contract end date: 31/07/2026