II.1)
Scope of the procurement
ICT Managed Service Regional Framework
Reference number:
802
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
II.1.5)
Estimated total value
Value excluding VAT: 175000000.00
GBP
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
50312600
-
Maintenance and repair of information technology equipment
50312610
-
Maintenance of information technology equipment
50312620
-
Repair of information technology equipment
72222000
-
Information systems or technology strategic review and planning services
72222100
-
Information systems or technology strategic review services
72222200
-
Information systems or technology planning services
72222300
-
Information technology services
72223000
-
Information technology requirements review services
72267100
-
Maintenance of information technology software
72267200
-
Repair of information technology software
II.2.3)
Place of performance
NUTS code:
UKK -
SOUTH WEST (ENGLAND)
II.2.4)
Description of the procurement
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
Criteria below
Quality criterion
-
Name:
Quality
/
Weighting:
40%
Quality criterion
-
Name:
Social Value
/
Weighting:
10%
Price
-
Weighting:
50%
Value excluding VAT: 175000000.00
GBP
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/10/2023
/
End:
30/09/2027
This contract is subject to renewal:
no
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no