Contract award notice

Information

Published

External Reference: 2023-506058

FTS Reference: 2023-015110

Contract award notice

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1)

Name and addresses

NHS England - East Midlands Specialised Commissioning
County Hall, Leicester Road, Glenfield
Leicester
LE3 8RA
UK
Contact person: Josselin Canevet
NUTS code:  UKF -  EAST MIDLANDS (ENGLAND)
Internet address(es):
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

East Midlands Critical Care Transfer Coordination Service (Call Handling)
Reference number:  57705
II.1.2)

Main CPV code

75122000  -  Administrative healthcare services
II.1.3)

Type of contract

Services
II.1.4)

Short description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England East Midlands Specialised Commissioning (referred to as the Commissioner), is seeking to commission a suitably qualified and experienced provider to deliver the specialised critical care transport co-ordination service (Call Handling) for the East Midlands Region through the publication of this ITT.
The service provider will receive and coordinate urgent and emergency requests made via telephone and digital routes 24 hours a day, 7 days a week, 365 days a year from specialised service leads who require advice on resuscitation and stabilisation, the sourcing of cots/beds from within and outside the East Midlands region, and/or to facilitate patient transfers to and from general hospitals to specialist treatment centres via the commissioned Ambulance Transport Provider.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  1047003.00  GBP
II.2)

Description

II.2.2)

Additional CPV code(s)

75122000  -  Administrative healthcare services
II.2.3)

Place of performance

NUTS code:  UKF -  EAST MIDLANDS (ENGLAND)
Main site or place of performance:  
East Midlands
II.2.4)

Description of the procurement

The procurement is to commission a service that is able to receive and coordinate planned, unplanned and repatriation requests via telephone and digital routes for intra-uterine, neonatal (CenTre), paediatric (CoMET), and ECMO (extracorporeal membrane oxygenation) for advice on resuscitation and stabilisation and/or patient transfers and/or repatriations to and from general hospitals to specialist treatment centres. For IUT requests, this service will also undertake bed and cot location services. In essence to help people who need critical care to get the right advice, first time and facilitate their journey.
The service will manage and coordinate requests for advice and/or transfers (via submission of a digital referral form wherever possible and/or a telephone call) according to processes that will need to be developed, agreed and implemented with the clinical service leads. The service will be delivered 24 hours a day, 7 days a week, 365 days a year. The service will respond to all requests within the Key Performance Indicators.
NHS England East Midlands Specialised Commissioning is the contracting and commissioning authority for this service and wishes to commission centres across England to be delivered as part of a network arrangement.
The ITT documents are available through the EU Supply portal: https://uk.eu-supply.com/login.asp?B=agcsu
The reference is 57705 and the closing date for completed ITT responses is midday on Wednesday 9th November 2022.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality  /  Weighting:  67
Quality criterion  -  Name:  Social Value  /  Weighting:  13
Price  -  Weighting:  20
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Following the ITT, no bids passed either the pass/fail criteria or the minimum quality threshold and therefore the process was abandoned in accordance with the Regulations. Consequently, the Commissioner intends to award an interim contract to the incumbent provider in accordance with Regulation 32(2)(a) for a period of 18 months to allow for a further procurement process to be undertaken.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2022/S 000-028235

Section V: Award of contract

Contract No: 1

Title: Service provision of East Midlands Specialist Transport Service

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

10/03/2023
V.2.2)

Information about tenders

Number of tenders received:  4
Number of tenders received from SMEs:  1
Number of tenders received from tenderers from EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  0
Number of tenders received by electronic means:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

365 Response Ltd
Wakefield
UK
NUTS code:  UKE -  YORKSHIRE AND THE HUMBER

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  1047003.00  GBP

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Arden & GEM Commissioning Support Unit
2nd Floor Cardinal Square, 10 Nottingham Road
Derby
UK

VI.4.2)

Body responsible for mediation procedures

Arden & GEM Commissioning Support Unit
2nd Floor Cardinal Square, 10 Nottingham Road
Derby
UK

VI.4.4)

Service from which information about the review procedure may be obtained

Arden & GEM Commissioning Support Unit
2nd Floor Cardinal Square, 10 Nottingham Road
Derby
UK