UK

Contract notice

Information

Published

Expire date: 07/06/2023

External Reference: 2023-561278

FTS Reference: 2023-013051

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

University of Exeter
RC000653
Northcote House
Exeter
EX4 4QH
UK
Contact person: Simon Denton
Telephone: +44 1392723333
E-mail: s.denton@exeter.ac.uk
NUTS code:  UKK -  SOUTH WEST (ENGLAND)
Internet address(es):
Main address: http://www.exeter.ac.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68099&B=EXETER
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68099&B=EXETER
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Alumni CRM
Reference number:  UOE/2022/053/SD
II.1.2)

Main CPV code

48190000  -  Educational software package
II.1.3)

Type of contract

Supplies
II.1.4)

Short description

UoE is seeking bids from suppliers capable of providing a cloud based Alumni CRM on a Software as a Service (SaaS) basis for an initial fixed period of five (5) years with further optional extension periods of three (3) and two (2) years respectively.
Prospective suppliers of the required Alumni CRM will need to provide implementation, support and maintenance, lifecycle management and hosting services over the duration of the contract.
Based on the step change in engagement activities and fundraising targets we require a solution that is flexible to meet evolving demands and eminently scalable to manage significantly increased number of alumni.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
II.2.3)

Place of performance

NUTS code:  UKK -  SOUTH WEST (ENGLAND)
II.2.4)

Description of the procurement

1.1 UoE is seeking bids from suppliers capable of providing a cloud based Alumni CRM on a Software as a Service (SaaS) basis for an initial fixed period of five (5) years with further optional extension periods of three (3) and two (2) years respectively.
Prospective suppliers of the required Alumni CRM will need to provide implementation, support and maintenance, lifecycle management and hosting services over the duration of the contract.
Based on the step change in engagement activities an
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 1000000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  07/06/2023
Local time:  17:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  07/06/2023
Local time:  17:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
Estimated timing for further notices to be published:  
5 years
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

Royal Court of Justice
Strand
London
WC2A 2LL
UK

VI.4.2)

Body responsible for mediation procedures

Legal Services
University of Exeter
Exeter
EX4 4QJ
UK

VI.4.4)

Service from which information about the review procedure may be obtained

Legal Services
University of Exeter
Exeter
EX4 4QJ
UK