II.1)
Scope of the procurement
Student Wellbeing Case Management System
Reference number:
UOE/2023/025/SD
48180000
-
Medical software package
Supplies
II.1.4)
Short description
The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups.
The selected solution will need to; facilitate the triaging of incoming requests, store case notes, efficiently and securely sharing information, highlighting risks, and providing alerts – all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner.
The resultant contract will be for an initial three year fixed term, with two further optional extension periods of twelve months. Where the selected supplier will be required to; implement, host, support / maintain, and manage the lifecycle of the proposed solution to deliver on the university’s stated requirements in full.
II.1.5)
Estimated total value
Value excluding VAT: 150000.00
GBP
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
48100000
-
Industry specific software package
48190000
-
Educational software package
II.2.3)
Place of performance
NUTS code:
UKK -
SOUTH WEST (ENGLAND)
II.2.4)
Description of the procurement
The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners.
The selected solution will need to facilitate; the triaging of incoming requests, store case notes, the efficient sharing of information with stakeholders, highlighting risks, and providing alerts, ensuring our students receive timely support from our Wellbeing Services.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 150000.00
GBP
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Optional extension periods as specified. Renewal envisaged on conclusion of maximum contract duration.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information