UK

Contract notice

Information

Published

Expire date: 14/06/2023

External Reference: 2023-518336

FTS Reference: 2023-010262

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

East Riding of Yorkshire Council
647 4711 23
County Hall, Cross Street,
Beverley
HU17 9BA
UK
Contact person: Andrew S Brown
E-mail: andrew.s.brown@eastriding.gov.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: https://www.eastriding.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Telephony Modernisation
Reference number:  2426-23
II.1.2)

Main CPV code

64000000  -  Postal and telecommunications services
II.1.3)

Type of contract

Services
II.1.4)

Short description

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

30100000  -  Office machinery, equipment and supplies except computers, printers and furniture
32500000  -  Telecommunications equipment and supplies
48000000  -  Software package and information systems
72000000  -  IT services: consulting, software development, Internet and support
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
II.2.4)

Description of the procurement

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner (“the Supplier”) with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: yes
Description of options:
Call-off contracts under the terms of the framework may be extended as per the information provided within the tender documentation.
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  09/06/2023
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  09/06/2023
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
The Royal Courts of Justice, The Strand,
London
WC2A 2LL
UK
Internet address: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice