UK

Periodic indicative Notice - Utilities

Information

Published

Expire date: 22/03/2023

External Reference: 2023-565824

FTS Reference: 2023-006737

Periodic indicative Notice - Utilities

Periodic indicative notice – utilities

This notice is a periodic indicative notice only

Services

Section I: Contracting entity

I.1)

Name and addresses

Peel Ports Investments Limited
5433920
Maritime Centre
Liverpool
L21 1LA
UK
Contact person: Melissa Rimmer
Telephone: +44 01519496078
E-mail: Melissa.Rimmer@peelports.com
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: https://www.peelports.com
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/91299

I.3)

Communication

Additional information can be obtained from
the abovementioned address:  
I.6)

Main activity

Port-related activities

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

SAP Technical Support
Reference number:  PPIL/C0132/SAP Technical Support
II.1.2)

Main CPV code

72261000  -  Software support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Peel Ports owns and operates six of the UK’s most important ports (Port of Liverpool,
Heysham Port, Manchester Ship Canal, Medway (Chatham, Sheerness), Clydeport
(Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a
container terminal in Dublin. In support of it’s operations, Peel Ports uses a range of
SAP environments to manage it’s enterprise, all of which require support.
As such, Peel Ports are currently undertaking research into the capabilities of the
market to provide SAP Managed Services and Application Support.
Peel Ports would like to engage with companies who are able to provide support
for all SAP modules.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72220000  -  Systems and technical consultancy services
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
Port of Liverpool
II.2.4)

Description of the procurement

The service requirements consist of;
• Managed services to maintain technical environment to ensure availability within BAU
• Application support, ticketing and maintenance services
• Infrastructure management services for Microsoft Azure hosting services
• VAR delivered support
• SAP Ariba (SNAP, Supplier Portal)
• SuccessFactors (EC, Recruitment, ECP, Performance & Goals, Time & Attendance, LMS, Onboarding, Succession)
• Concur (Travel & Expenses)
• CX (CRM & Case Management – Segmentation to Lead / Lead to Quote / Quote to Contract)
• SCP (Customer Payment Portal)
• BW4/HANA (Data Warehouse)
• S/4 Hana
• Core Finance (GL Accounting, AR, AP, Asset Accounting, Cash Management, Financial Closing Cockpit, ACR, ICMR)
• Project and Portfolio Management (PPM), Cost & Project Accounting (PS)
Billing (SD)
• Real Estate (REFX)
• GRC (EAM, ARA)
• Enterprise Asset Management (EAM) – Work Management / Reactive Maintenance / Planned Maintenance
• Environmental Health & Safety (EHS)
• Purchasing (OpenText VIM)
• Inventory Management (IM) / Stock Replenishment (MM) / EWM
• Business Plan & Consolidation (BPC)
• Document Management
• Management of SAP Licensing (Ariba, SaaS, SAP Cloud, Concur)
II.3)

Estimated date of publication of contract notice:

10/04/2023

Section IV: Procedure

IV.1)

Description

IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

Section VI: Complementary information

VI.3)

Additional information

If you have experience in this area, please provide as a minimum the following information and submit to the Peel Ports Sourcing Team mailbox: sourcing@peelports.com
• Company Name
• Contact details, including location telephone and e-mail address, main point of contact and
position in Company
• A short description (1-2 paragraphs) of your Company’s capabilities in this area
The deadline response date is 10:00 on 22nd March 2023 and the procurement event, which will include the full suite of tender documents, will be published April 2023.