Awarded Contract

Information

Published

Date of dispatch of this notice: 02/03/2023

External Reference: e55ae1c6-f7ce-472a-984f-7e2bc5e8433c

Awarded Contract

Cached Version

Preliminary Data

Type of contract: Products
Procedure: Restricted
Awarded Procedure Type: Direct Award

Contact information

Official name: North Yorkshire County Council
Url: https://www.northyorks.gov.uk
Address line 1: County Hall, Racecourse Lane,
Town: Northallerton
Postal Code: DL7 8AD
Country: England
Contact person: Laura Baxter
E-mail: Laura.baxter@northyorks.gov.uk
Phone: +44 1609780780

Contract information

Title attributed to the contract: Call Centre Ancillary Services – Interactive Voice Assistant Phase 2
Description:

Initial term: 22 February 2023 - 31 March 2024 
OTE 1: 01 April 2024 - 31 March 2025
OTE 2: 01 April 2025 - 31 March 2026

Common procurement vocabulary (CPV)
48000000   Software package and information systems

Dates
Expire date: 14/02/2023 14:15
Contract start date: 22/02/2023
Contract end date: 31/03/2024

Values
Lowest value: 0
Highest value:

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:

Region(s)
Yorkshire and The Humber

Additional Details

Attachment 0
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=60230&B=UK

Additional data
Attachment 1
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117

User / Company

Award Information

Awarded Date: 16/02/2023
Awarded Value: 580,374.46
Contract start date: 22/02/2023
Contract end date: 31/03/2026

Supplier Information 0
Supplier's name:
Opus Business Systems Limited t/a Opus Telecoms
Supplier's address:
1st Floor, London Court, 39 London Road, Reigate, Surrey, RH2 9AQ
Contact person:
DUNS number of supplier:
Additional information:

AnnexD