UK

Contract notice

Information

Published

Expire date: 17/03/2023

External Reference: 2023-544771

FTS Reference: 2023-004271

Contract notice

Contract notice

Section I: Contracting authority

I.1)

Name and addresses

Thames Valley Police
VAT – GB 180 5571 07
Police HQ North, Meadow House, The Boulevard, Lang
Kidlington, Oxon
OX5 1NZ
UK
Contact person: Daniel Penny
Telephone: +44 1865000000
E-mail: daniel.penny@thamesvalley.police.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: www.thamesvalley.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59557&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=59557&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Case Management System for the OPCC
Reference number:  TVP00727
II.1.2)

Main CPV code

72320000  -  Database services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support.
By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim’s Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.
II.1.5)

Estimated total value

Value excluding VAT: 220000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48610000  -  Database systems
48611000  -  Database software package
48612000  -  Database-management system
48613000  -  Electronic data management (EDM)
48614000  -  Data-acquisition system
64215000  -  IP telephone services
64216100  -  Electronic message services
64216110  -  Electronic data exchange services
64216120  -  Electronic mail services
72261000  -  Software support services
72312000  -  Data entry services
72313000  -  Data capture services
72314000  -  Data collection and collation services
72320000  -  Database services
72321000  -  Added-value database services
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
Kidlington
II.2.4)

Description of the procurement

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support.
By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim’s Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 220000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:  
As Described in Tender Document
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

List and brief description of selection criteria:  
As described in tender documents
Minimum level(s) of standards possibly required:  
As described in tender documents
III.1.3)

Technical and professional ability

List and brief description of selection criteria:  
As described in tender documents
Minimum level(s) of standards possibly required:  
As described in tender documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

As described in tender documents

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.6)

Information about electronic auction

An electronic auction will be used
Additional information about electronic auction:  
Open Procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the FTS: 2022/S 000-022152
IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  17/03/2023
Local time:  12:05
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 3  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  17/03/2023
Local time:  12:05

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)

Additional information

contained in tender document
VI.4)

Procedures for review

VI.4.1)

Review body

Office of the Police and Crime Commissioner for the Thames Valley
Oxford Road
Kidlington
OX5 2NX
UK

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
contained in tender document