Awarded Contract

Information

Published

Date of dispatch of this notice: 05/08/2022

External Reference: 14f03614-668c-4a12-9afe-b725fed25da6

Awarded Contract

Cached Version

Preliminary Data

Type of contract: Services
Procedure: Restricted
Awarded Procedure Type: Restricted

Contact information

Official name: London School of Hygiene & Tropical Medicine
Url: www.lshtm.ac.uk
Address line 1: Keppel Street,
Town: London
Postal Code: WC1E 7HT
Country: England
Contact person: Paul Pester
E-mail: paul.pester@lshtm.ac.uk
Phone: +44 02079272471

Contract information

Title attributed to the contract: CRM - Implementation & Support
Description:

We need a CRM system that will equip us to engage with prospective students from very first communication and establish the nurturing and engaging relationship that they would expect from the institution they invest in and commit to. 
The CRM will allow our institution to control and manage student intake from all enquiry sources efficiently within one system, avoiding difficulties involved in integration and managing multiple systems. 
We need a new CRM system that will become the place where we can see information in one place. Website integration will be essential for the success of this project along with the considered balance between complexity and ease of use.
We would be primarily looking at the marketing function of the CRM which would allow interaction with enquirers and prospective students. Applicants and registered students are managed by a separate system (SITS Evision).
Implementation, migration (from Radius CRM) and hosting of CRM for 10 years.

Common procurement vocabulary (CPV)
48445000   Customer Relation Management software package
72212445   Customer Relation Management software development services

Dates
Expire date: 28/02/2022 13:00
Contract start date: 01/07/2022
Contract end date: 30/09/2032

Values
Lowest value: 230000
Highest value: 260000

Complementary information

Is this suitable for SME (Small and Medium Enterprises)?:
Is this suitable for VCSE (Voluntary Community and Social Enterprise)?:

Region(s)
London

Additional Details

Attachment 0
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=42768&B=LSHTM

Please follow link to register and access further information.
Attachment 1
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104519

User / Company

Award Information

Awarded Date: 01/07/2022
Awarded Value: 249,000.00
Contract start date: 01/07/2022
Contract end date: 30/09/2032

Supplier Information 0
Supplier's name:
Global Data Management UK Limited T/A Data Harvesting
Supplier's address:
Bourne Gardens Exeter Park Road Bornemouth BH2 5BD
Contact person:
DUNS number of supplier:
Additional information:

AnnexD