UK

Social and other specific services – public contracts

Information

Published

Expire date: 29/07/2022

External Reference: 2022-531776

FTS Reference: 2022-016673

Social and other specific services – public contracts

Social and other specific services – public contracts

Contract notice

Services

Section I: Contracting authority

I.1)

Name and addresses

City of Bradford Metropolitan District Council
180808262
Britannia House, Hall Ings
Bradford
BD1 1HX
UK
Contact person: Nita Patel
Telephone: +44 01274432752
E-mail: nita.patel@bradford.gov.uk
NUTS code:  UKE41 -  Bradford
Internet address(es):
Main address: https://www.bradford.gov.uk/
Address of the buyer profile: https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103277

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=47619&B=UK
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=47619&B=UK
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

HR Case & Call Management (CCM) System
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Case Management System (CMS) to the specification described in this tender.
The Council wishes to procure a cloud based electronic CMS that will have the functionality and flexibility of user access and storage to support a new HR Adviser team of 10 professionals; case activity across a headcount of 15,000 employees and a knowledge portal that can store all the Council’s HR policies and procedures, offer unlimited access from all employees and have the flexibility to be continuously updated.
The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period.
II.1.5)

Estimated total value

Value excluding VAT: 200000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72000000  -  IT services: consulting, software development, Internet and support
II.2.3)

Place of performance

NUTS code:  UKE41 -  Bradford
II.2.4)

Description of the procurement

City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Case Management System (CMS) to the specification described in this tender.
The Council wishes to procure a cloud based electronic CMS that will have the functionality and flexibility of user access and storage to support a new HR Adviser team of 10 professionals; case activity across a headcount of 15,000 employees and a knowledge portal that can store all the Council’s HR policies and procedures, offer unlimited access from all employees and have the flexibility to be continuously updated.
The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period.
II.2.6)

Estimated value

Value excluding VAT: 200000.00  GBP
II.2.7)

Duration of the contract or the framework agreement

Start: 05/09/2022  /  End: 04/09/2025
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Form of procedure

Open procedure
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date:  29/07/2022
Local time:  00:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

City of Bradford Metropolitan District Council
1st Floor, Britannia House, Hall Ings
Bradford
BD1 1HX
UK
Internet address: https://www.bradford.gov.uk/