Date of dispatch of this notice: 07/04/2022
External Reference: e6da7bc5-c87f-45a1-92c9-2f307946b1b5
Date of dispatch of this notice: 07/04/2022
External Reference: e6da7bc5-c87f-45a1-92c9-2f307946b1b5
Official name: Leeds City Council
Url: https://www.leeds.gov.uk/
Address line 1: Civic Hall, 3rd Floor West,
Town: Leeds
Postal Code: LS1 1UR
Country: England
Contact person: Paul Doherty
E-mail: paul.1.doherty@leeds.gov.uk
Phone: +44 01133785904
Title attributed to the contract: IT Service Management Tool (Call-off Order via Software Framework Agreement - ITS190020 - Bytes Software Services Ltd
Description:
Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council’s existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log and track all requests and faults raised by customers including a self-service portal for customers, providing a function to log and approve changes to the IT infrastructure and enables all assets to be logged, tracked, and related to each other. The ITSM tool will be used by the Council’s Integrated Digital Services (IDS) team to manage and support the delivery of IT services across the Council and the NHS Leeds Clinical Commissioning Group (CCG).
Additional data
User / Company
Awarded Date: 01/04/2022
Awarded Value:
615,000.00
Contract start date: 01/04/2022
Contract end date: 30/03/2025
IT Service Management Tool