II.1)
Scope of the procurement
CAFM, Helpdesk and MI Services
Reference number:
PROC/6659/20
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
The London Fire Commissioner (the Authority) provides fire fighting, rescue, fire safety and certain emergency planning services for the Greater London area. The LFC Authority is the busiest of all the fire services in the United Kingdom managing 102 fire stations together with the Headquarters building, the London Operations Control centre and the Brigade distribution centre and store.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1985762.00
GBP
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48612000
-
Database-management system
72222200
-
Information systems or technology planning services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72260000
-
Software-related services
72310000
-
Data-processing services
72313000
-
Data capture services
72314000
-
Data collection and collation services
72315200
-
Data network management services
72321000
-
Added-value database services
II.2.3)
Place of performance
Main site or place of performance:
London
II.2.4)
Description of the procurement
The London Fire Commissioner (the Authority) is looking to conduct a competitive procurement process with a view to identify a supplier to provide a CAFM/Helpdesk/Management Information System service, for a period of 5 years, with an option to extend up to a further 2 years. Expected Contract Mobilisation start date: Autumn 2020. Expected Service Commencement start date: March 2021.
The service currently handles 12,000 calls per annum and processes 25,000 planned work orders, 12,000 reactive work orders, managing a total annual spend on quoted works of £4.0M, all through an existing FM Supply Chain.
Communication with the Authority during the tender process will only be via Bluelight portal.
Criteria below
Quality criterion
-
Name:
Resources
/
Weighting:
10%
Quality criterion
-
Name:
Help Desk Service
/
Weighting:
10%
Quality criterion
-
Name:
CAFM and System Software
/
Weighting:
10%
Quality criterion
-
Name:
Management Information and Reporting
/
Weighting:
5%
Quality criterion
-
Name:
Financial Management
/
Weighting:
10%
Quality criterion
-
Name:
Other Services
/
Weighting:
5%
Quality criterion
-
Name:
Mobilisation
/
Weighting:
5%
Quality criterion
-
Name:
Presentation
/
Weighting:
5%
Cost criterion
-
Name:
Services Fee
/
Weighting:
35%
Cost criterion
-
Name:
Mobilisation Fee
/
Weighting:
5%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Bidders are required to register and express their interest only through the Bluelight portal (https://bluelight.eu-supply.com) It is free to register and bidders should receive notification of their registration within 48 hours. Please be aware emails from the portal may be quarantined by email filters. The LFC reserves the right at any time to cease this tendering process.