Date of dispatch of this notice: 10/10/2020
Expire date: 09/11/2020
External Reference: 96f9f17f-bed1-42cc-b9ec-8e139d2dbfa3
Date of dispatch of this notice: 10/10/2020
Expire date: 09/11/2020
External Reference: 96f9f17f-bed1-42cc-b9ec-8e139d2dbfa3
Official name: The PCC's for West and South Yorkshire
Url:
Address line 1: C/O Ploughland House
Address line 2:62 George Street,
Town: Wakefield
Postal Code: WF1 1DL
Country: England
Contact person: Iain Dunn
E-mail: iain.dunn@southyorks.pnn.police.uk
Phone:
Title attributed to the contract: Public Engagement and Satisfaction Surveys
Description:
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as User Satisfaction Surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User Satisfaction Surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
Additional data
User / Company